Debra Paul, James Cadle, Phillipa Thomas
Strong interpersonal skills are a fundamental requirement in all work environments. This book by the authors of our best-selling Business Analysis and Business Analysis Techniques books, provides expert guidance for IT and other professionals on key skills. Read more
''This book does an excellent job of describing how people work together and what motivates them in practical ways that can be put to work immediately.’
Donald H Taylor, Chairman, Learning and Performance Institute.
‘It is a useful guide for managers and employers alike because without the “human touch” nothing is possible in the world of work.’
Ann Brown, SVP HR Capgemini
'This book is not only comprehensive but also represents good value and is bursting with practical guidance...' Read the full review
Peter Wheatcroft CEng FIET CITP FBCS FCMI