Timetable / programme

Monday 15 June 2009

Follow title links for abstracts and speaker links for bios.

The Streams and Benefits

Streams 1 & 2 address the conference themes regarding the cost and risk of not controlling environments, and measuring and communicating the benefits of being in control to the organisation.

They include not just the latest theory but validated practical implementation experience.

Find out about practices that will help your organization to reduce cost and risk.

Conference Chair: Robert Cowham
Conference Vice Chair: Shirley Lacy

Streams Stream 1 Stream 2
09.00 - 09.30 Conference Registration and Exhibition opens
09.30 - 09.45 Welcome
Robert Cowham CMSG Chair
Ben Clacy, Head of Business Development, itSMF Ltd
Plenary
09.45 - 10.30
The Benefits of New Technology Platforms and Services - and the Challenges of Controlling Them
Ian Osborne
IntellectUK
10.30 - 11.00 Tea/Coffee Break
11.00 - 11.45 Demonstrating the business value of 'best practice' Configuration Management
Ian Salvage
IBM
Improving an ALM infrastructure with OpenSource components
Rainer Heinold
CollabNet
11.45 - 12.30 Managing business and technology change together - improving quality, reducing costs and risks
Dr Stephen J Pratt
Stephen Pratt Consulting
ITIL Live - use and benefits for practioners in change, configuration and release management
sponsored by TSO
12.30 - 13.30 Lunch with demonstration of Virtual Exhibition
13.30 - 14.15 Software Asset Management - The shortest route to success
Ian Preskett
Bytes Technology
An Operation Manager's perspective on Change, Configuration and Release Management
Stephen Thair
Seriti Consulting
14.15 - 15.00 Reducing costs and managing risks through effective verification audits
Kevin Holland
NHS Connecting for Health
Environment Management - Controlling the Uncontrollable
Matthew Wills
Virgin Media
15.00 - 15.30 Tea/Coffee Break
15.30 - 16.15 Process Governance: A how to guide for Configuration Managers
Vawns Guest and Steve Straker
itSMF CCRM SIG
Learning from the Cloud providers to use the CMDB to drive cost savings through automation
Richard Croucher
Citihub
16.15 - 16.45 Q&A on Controlling configurations and change for new technologies and services, including virtual and cloud computing
introduced by John Dixon
GlaxoSmithKline
16.45 - 19.00 Buffet, drinks and networking