Timetable / programme

Tuesday 8 June 2010

Follow title links for abstracts and speaker links for bios.

Conference Chair: Robert Cowham
Conference Vice Chair: Shirley Lacy

Streams Stream 1 Stream 2
09.00 - 09.30 Conference Registration and Exhibition opens
09.30 - 09.45 Conference Welcome
Keynote Speech
09.45 - 10.30
Optimizing Your Service Assets
Shirley Lacy, ConnectSphere and Ivor Macfarlane IBM - ITIL v3 authors
10.30 - 11.00 Tea/Coffee Break
11.00 - 11.45 Tough times 2.010 - Making process improvements
Vawns Guest, CGI Ltd and Steve Straker, Fujitsu
Challenge in Change & Release Management for 24x7 textile manufacturing, and influence from PRC Police requirement
NG, Ching wa Daniel
Pacific (Panyu)
11.45 - 12.30 How to ensure your disaster recovery environment is more than a showpiece during the recession
Rahul Oza
Infosys Technology Ltd
Achieving scalability, speed & reliability in the real world
Robert Schwegler
bwin Interactive Entertainment AG
12.30 - 13.30 Lunch
13.30 - 14.15 Case study: Improvements to deliver more IT Changes successfully at Sainsbury's
Phil Waller
Sainsbury's
Both ends to the middle - building a CMDB
Chris Beighton
Met Office
14.15 - 15.00 A workshop to find out about how to implement changes and releases successfully
Shirley Lacy
ConnectSphere
Institutionalising Continual Service Improvement culture for ongoing service optimisation
Gaurav Dutt Uniyal
Infosys Technologies Ltd
15.00 - 15.30 Tea/Coffee Break
15.30 - 16.15 So how good are we? Assessing our value
Robert Cowham
VIZIM Worldwide
Getting to grips with your software assets
Ian Preskett
Bytes Software Services
16.15 - 16.45 Panel Session
16.45 - 19.00 Buffet, drinks and networking
 

NB. Sessions and speakers may change.