Speakers

Professor David Philp, Cabinet Office

David graduated in the early nineties and straight away joined Balfour Beatty as a Graduate Engineer; he advanced through the company becoming Director of Technical Services and latterly BIM Programme Director. David is now Head of BIM at Mace.

David’s enthusiasm lies in highlighting the potential of new technologies and how we interact with them to bring added value to our customers and unlock new ways of working throughout the entire life-cycle. David is passionate about our industry and perceives BIM as being a catalyst for reform.

An early adopter of practical change and purposeful collaboration, David is currently seconded to the Cabinet Office’s Efficiency and Reform Group where is 'Head of BIM Implementation'. He is also chair of the BIM2050 and various BIM4 working groups.

He still lives in Scotland and his hobbies include photography and collecting air miles. He is a Professor at Glasgow Caledonian University.

Kylie Fowler, Practical ITAM

Kylie is an experienced IT Asset Management professional with an in-depth understanding of Software and Hardware Asset Management processes. Kylie has extensive experience conducting software audits and reconciliations, managing jurisdictional issues and the development of global asset management processes and policies.

Kylie is also a Certified ISEB SAM Practitioner.

Martin van Vliet, XebiaLabs

Martin van Vliet was an early adopter of agile development practices in the late 90s. Working as a consultant, he put many of the Extreme Programming and Scrum practices in place on his projects. He was also on the forefront of scaling agile projects, working on a large, distributed Scrum project to build a real-time travel information system for ProRail and the Dutch Railways, an application which is currently deployed and used across the Netherlands.

In 2010, Martin joined XebiaLabs as Development Manager, working with his team to develop the leading enterprise continuous delivery platform.

Martin holds an MsC in Computer Science from the Vrije Universiteit in Amsterdam.

Deborah Pitt, Land Registry

Deborah is Configuration Manager for Land Registry, and a member of the award winning, BCS sponsored, ITSMF Team of the Year 2012. She has been responsible for building the CMDB at Land Registry from zero to it’s current incarnation at the centre of Land Registry’s ISO20000 certified Service Management system. This has been (and continues to be) a challenge. However, one of the success stories involves selling the concept of CMDB and communicating the various messages. Innovative ideas have been used to lodge the idea of CMDB into people’s minds, and to quote ITSMF, Land Registry have embraced the ‘nerdy image of IT’ and used it to create highly identifiable and quirky advertising literature to encourage use of the CMDB. In the last few years, Land Registry have hosted many visits from both public and private companies keen to learn how Land Registry do Configuration Management and pick up some innovative ideas for engaging with both the business and their internal IT groups.

Her previous roles building CICS, Websphere, MQ and Broker systems have enabled her to start building those systems into CMDB and mapping them to Business Services, giving her ready-made real-life examples to use when selling CMDB.

Lars Bendix, Lund University

Lars Bendix is an associate professor in Computer Science at Lund University, Sweden since 2001 and before that he has worked in Denmark, Germany and Italy. His main research interest is software configuration management and how it can be used to support software development processes. He holds a PhD in Configuration Management and has more than 25 years of experience with research in and teaching of Configuration Management. In 2001 Lund became the first university to have a permanent course on Configuration Management and is today one of only three universities worldwide to teach Configuration Management on a permanent basis. He has collaborated with companies in Italy, Denmark and Sweden - and he is the founder and organizer of the Scandinavian Network of Excellence in Software Configuration Management. For the past eight years he has organized the Scandinavian SCM day in Lund.

Mark Roberts, IBM

Mark holds a Bachelors Degree in General Engineering and a Masters Degree in Distributed Systems Design, has over 20 years experience in a wide variety of computer systems and is a Member of the British Computer Society and a Chartered Engineer.

Mark joined Rational Software in 1999 to focus on the deployment of solutions based on the Rational ClearCase and ClearQuest products. During his IBM career Mark has worked in roles covering technical consultancy, product management, marketing and services management. Mark is currently focused on lifecycle collaboration solutions within the Rational brand covering requirements, test, development activities and cloud deployment.

Mark has presented on the IBM Rational solution at events and industry conferences in the UK, Ireland, Germany, South Africa and USA.

Rory Canavan, SAM Charter

With a technical background in business and systems analysis, Rory has a wide range of first-hand experience advising numerous companies and organisations on the best practices and principles pertaining to software asset management.

This experience has been gained in both military and civil organisations, including the Royal Navy, Compaq, HP, the Federation Against Software Theft (FAST) and several software vendors.

Shaun Adams, Met Office

After graduation, Shaun initially worked in network engineering across south west England. He joined the Met Office’s Configuration Management Team in 2008 and along with other team members is responsible for source control, build and deployment management of applications developed both by the Met Office and its partners.

He has taken the technical lead in the rapid introduction of an in-house automated deployment solution for software applications and artefacts. Alongside this very necessary “sink or swim” innovation, he has also been closely involved in overhauling the build management system to enable a move from ANT to Maven and Artifactory.

A member of the BCS, Shaun is MCSE certified and holds a degree in Computer Systems and Networks from the University of Plymouth.

Dan Ward, SSS

A Software Asset Management Specialist with a focus on FTSE 100 companies and Tier 1 Software Publishers, Dan has a wide range of experience with managed services and one off engagements in the SAM field.

With a wide experience of large outsourcing and offshoring arrangements Dan has also been involved in the negotiation of high value deals and management of disputes and has developed particular expertise in hostile audits by software vendors.

Rachel Dean, AstraZeneca

Rachel Dean is responsible for Astra Zeneca’s Software Asset Management process and global software assets, providing a focal point for all software asset management activity within AstraZeneca.

Rachel has over 20 years experience working within the IT sector covering Software licensing, Software Operations, Supply chain, Service Management and Sourcing.

Stuart Dicken, Certero

Stuart heads up the UK SAM Operation for Certero, responsible for delivering global Advice and Training, Compliance Reviews through to a Managed Service Programme.

Stuart’s exceptional, in depth expertise covering every SAM qualification possible underlines his deep understanding of SAM Practice and Licence Compliance and allows him to spearhead the strong team of MCTS Certified SAM Specialists delivering SAM Solutions to organisations in the Public and Private sector across the UK and globally.

Michel Delran, Unisys

Michel has over 30 years of experience in the IT Service Management market and was one if the pioneers to implement Asset Management services back in 1993 in France. Since he has a track record of Asset and Configuration projects in large enterprises. He acts now as Subject Matter Expert for Unisys Managed Services for all SACM related projects in EMEA.

With a very analytical mindset and good communication skills and an experience in presales and marketing, he has developed his own way to obtain the buy-in at all level of the organization for elegant configuration management solutions. A CMDB project can only be successful if it is adopted by everyone from technician to CIO.

One of his major successes was to turn around the CMDB at a large UK Utility company from less than 25% accuracy and total rejection to a staggering 95% accuracy and a complete reverse of opinion in favor of the CMDB solution and the Configuration manager.

Brian Scott, Service Management Connect

An active member of the BCS being Chair of the Service Management SG and a previous Secretary of the Configuration Management Specialist Group contributing to various events, publications and, as a highlight, involved in the SFIA Version 4 Update project running through to new Version 5. Brian has 25+ years IT, Service and Telecoms Management experience with last 6 years experience in industry as Design Engineer, Design Authority, Asset & CCRM Consultant and Solution Architect covering development and implementation of comprehensive Defence, Blue Light and Homeland Security Managed Service systems' Enterprise Asset and Service Management toolsets, processes and organisation.

Brian has current experience leading the set up and operation of a complex multi-service SAM and CCRM group. An engineer at heart he will cover practical approaches to understand tooling, data and technology strategies for dealing with all the issues that Asset and Configuration Management practitioners experience working in business, development and service orientated environments.

Shirley Lacy, ConnectSphere

Shirley Lacy is Managing Director of ConnectSphere and she specialises in the application of service management best practices to transform organizations and deliver value from IT investments. She leads ConnectSphere's consultancy and ITSM implementation practices.

Shirley is highly regarded within the industry and is an authority on service management practices. Shirley is a co-author of the Cabinet Office’s ITIL® Service Transition publication and was project mentor for the ITIL 20111 update. Shirley has significant experience of helping organizations to adopt ITIL practices and to achieve ISO/IEC 20000 certification. She holds the ITIL Expert certificate and is an accredited trainer for ITIL and ISO/IEC 20000.

Shirley is the UK representative on the International Standards groups that develop IT service management and process assessment standards, ISO/IEC 20000, ISO/IEC 15504 and the new ISO/IEC 33000 series. Shirley was co-author, with Jenny Dugmore, of the BSI publication on Introduction to ISO/IEC 20000 and the APMG accredited ITIL and ISO IEC 20000 implementation and improvement toolkit.

Shirley is a committee member of the British Computer Society (BCS) Configuration.