Getting the balance right

Outsourcing, offshoring and onshoring

Sourcing decisions are critical if CIOs are to deliver the most efficient and effective services to their enterprises.

Here, Elizabeth Sparrow, Enterprise Relationship Adviser for BCS Learning & Development, looks at recent developments and trends in sourcing, the need for a sound sourcing strategy and how best to manage supplier relationships both onshore and offshore.

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From concept to realisation
Daljit Roy Banger FBCS CITP provides a brief introduction to considerations for those organisations looking to develop third-party offshore capabilities.

Coming full circle 
Rustom J. Modi investigates the debate on whether to outsource to third parties, create and run captives or develop in-house.

Manage outsourcing for effectiveness and efficiency
Richard Hordern and Kate Greaves of QA InterQuad look at the lessons learned from L&D outsourcing.


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Getting the balance right