Choosing the Right Delivery Channel

Date/Time: Wednesday 5 June 2013 6.00pm for 6.30pm

Venue: aql, Salem Chapel, Hunslet Road, Leeds, LS10 1JW (Just 8 mins walk from the train station). Parking is available on site at the Salem Chapel

Synopsis:
Economic pressures continue to present huge challenges to organisations, but getting the right balance of cost, quality and service to deliver recognised value is key.  Identifying the optimum delivery channel and partner to help achieve this requires careful assessment. It is not just a question of geography, but cultural awareness, alignment of objectives and establishing a working relationship built on mutual trust are just some of the facets to be considered.

In this session, Stuart Allan will discuss his experience of successfully choosing and delivering the right approach, especially in relation to offshoring and outsourcing solutions, to highlight the many influences upon the 'channel challenge'.

About the speaker:

Stuart Allan

Stuart has worked in the IT industry for nearly 30 years. He has extensive experience of working with senior Executives in large corporate environments to deliver strategic business change and complex IT programmes and services. He has worked both "client side" and for IT suppliers and is particularly well versed in outsourcing and offshoring.  He joined Steria in January 2006 and currently leads a team of over 700 people delivering IT and business services to Steria's UK customers in the Transport, Postal and Utilities sectors. 

Prior to joining Steria, Stuart has worked for several large financial services organisations, including RBS and Capital One Bank, in a variety of senior IT management positions. He has also worked for service based companies in the Lloyds of London insurance market and Computacenter.

Stuart has an MBA from Bristol Business School, majoring in strategic management and managing change. His dissertation was subsequently published in the Journal of Database Marketing. He is also a Chartered Manager and a full Member of the Chartered Management Institute.