Focus on Value!

Date:
Wednesday 20 January 2016

Time:
6.00pm - 9.00pm

Venue:
BCS London, 1st Floor, The Davidson Building, 5 Southampton Street, London, WC2E 7HA | Maps

Cost:
Free to attend for BCS Members, £15.00 (+VAT) for Non-members.

Synopsis:

The demand for greater flexibility and cost savings has lead many organizations to outsource IT-services formerly produced in-house. At the same time, there is a demand for providing a high quality service experience to end-users while maintaining the ability to continually improve the services.

Service-Flow’s customers from the financial sector have succeeded to meet the challenge by choosing a more agile approach to service integrations, based on SIAM (Service integration and management) thinking and an enabling technology. This case study tells how it was done.

The key take-aways of the event: How to focus on value with agile service integrations, how to choose more agile approach to service integrations

Speaker name and brief profile: Juha Berghäll CEO

Juha Berghäll has a wide experience in ITSM domain from software development to consulting, software/solution sales & marketing. He has excellent track record of building and leading winning teams. His personal goal is to help business leaders see Information Technology as an organic and critical part of their businesses, not jut hard-to-understand-expensive-techie-driven-cost-center.

About Service-Flow:

Service Flow LogoService-Flow is a Finnish software company specialized in developing and producing the world's first SaaS solution for Service Integration. Company and the solution were born in the cloud 2011. Offices are located in Helsinki and in London.

Service-Flow helps organizations to tackle their Service Management and Service Integration challenges by providing a simple, user friendly and understandable way to integrate separate parties in the service supply chain.