Unified Communications Troubleshooter

Communications word cloud

This Level 4 apprenticeship is typically 24 months in duration is suitable for employers looking to recruit and train people to provide customers (internal or external) with a specialist technical service to set them up on unified communications systems and to resolve problems when they arise.

Job roles include:

  • Unified Communications Desk Engineer
  • Unified Communications Field Engineer
  • Data Field Engineer
  • Voice Field Engineer
  • Microsoft Support Field Engineer
  • Microsoft Consultant

 
Documentation

Standard (PDF)

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Apprenticeship standards

For details on qualification description, criteria, duration and competencies.

Hardware, Network, Cloud and Infrastructure

Cyber Security

Software Development

Analyst

Digital Marketing

Sales

*In development, apprentice registrations are being accepted for all BCS Standards listed