Innovations in Retail IT

Date/Time:
Thursday 12 May 2016, 19:00 - 21:00

Venue:
Waitrose, Doncastle Road, Bracknell, RG12 8YA

Speakers:
Tom Fuller and Gavin Jones, Waitrose

This is a public event

Retail is changing, it’s no longer as simple as displaying your goods in a shop and waiting for customers to pass by. Customers increasingly expect a more convenient, relevant and joined-up experience in-store and online, and Retail organisations are increasingly looking to identify innovative new approaches to differentiate themselves from the competition.

Tom Fuller and Gavin Jones will explore how Waitrose IT innovate, some of the trends they have identified and some of the principles by which new technologies and approaches are investigated and deployed in a modern retail environment. This will be followed by a Q&A session.

Tom Fuller is Head of IT Customer Relationships at Waitrose. Gavin Jones is Lead Innovation Architect at Waitrose.