Vacancy: London Facility Manager

Job title London Facility Manager
Salary Circa £35,000 p.a.
Location London


To manage the provision of the London venue (for internal members of staff, BCS Members/volunteers, external customers / visitors and guests) in line with the Group’s operational requirements.

Key responsibilities

  • Support, coach, mentor and manage the team to ensure they are highly effective at providing a service that fully supports clients who use the venue;
  • Develop and implement a marketing strategy for the conference facilities to ensure a balance between Group requirements / third party usage that enables maximum utilisation and income generation;
  • Develop and implement health and safety policies / procedures for the London office to ensure compliance with all relevant regulations and legislation;
  • Manage, monitor, review, re-tender and implement all London facilities contracts / services in line with operational requirements to ensure effective service provision and asset management;
  • Manage the agreed budget for the venue and provide timely information to the Head of Facilities for inclusion in the annual budgeting exercise;
  • Manage the software systems to ensure that they comply with all relevant regulations and legislation;
  • Significant interaction with other departments, external customers, honorary officers and suppliers to build relationships, seeking feedback to improve service levels;
  • Identify trends and opportunities for future improvements to the conference facilities and prepare project proposals for the Head of Facilities consider;
  • Assist the Head of Facilities with the provision of facilities contracts / services at the Swindon office and deputise in periods of absence;
  • Flexibility is required of all job holders to adjust responsibilities as required from time to time by their Line Manager/Divisional Director;
  • There is an expectation that all staff will live BCS’ values and support making IT good for society;
  • Continually looking at ways to make improvements to systems, processes and procedures;
  • The content and reporting lines detailed in this job description may be reviewed and changed from time to time to reflect organisational requirements.

Skills, qualifications and knowledge

Education and qualifications


  • BIFM Level 4 qualification or equivalent experience
  • 5 GCSE’s including Maths & English at Grace C or above
  • IOSH Managing Safely


  • First Aid
  • Fire Warden
  • EvacChair
  • Manual Handling
  • Basic food hygiene certificate


  • Proven experience of hands-on management of facilities services in a similar environment;
  • Proven experience of line management of small teams

Competencies & skills

  • Well spoken, articulate and positive
  • Excellent interpersonal skills with the ability to deliver a customer focussed service
  • Excellent level of literacy & numeracy with good attention to detail
  • Excellent IT skills including knowledge of Microsoft apps, facilities software & AV equipment
  • Ability to work on own initiative
  • Ability to remain calm under pressure and handle challenging situations
  • Good organisational skills, time management and ability to multi-task
  • Positive and flexible approach to working with a can-do attitude.


  • Facilities or office management
  • Current health and safety regulations
  • Facilities software systems and AV equipment

Special conditions

  • Significant manual handling
  • Occasional travel to other sites (Swindon)
  • Regular out-of-hours working as required
  • On-call for emergency response

BCS, The Chartered Institute for IT are committed to promoting equality at every opportunity as an employer. This statement and our policies are designed to ensure our recruitment and employment practices and procedures actively promote equality of opportunity and value diversity.

All applicants must be eligible to work in the UK upon application.

In the event that we receive a high number of applications for this vacancy, we may be unable to provide an individual response to every candidate, therefore if you haven’t heard back from us within 4 weeks of the closing date, please consider your application unsuccessful on this occasion.

No recruitment agencies please.

How to apply

Please email your CV with a covering letter summarising how your experience relates to our requirements to