In the final part of a series of joint posts Jooli Atkins FBCS CITP and Susanna Way MBCS look back at their overview of the Kotter eight step process of successful change and ask: what have we learned...and what more can we learn?
Just as a re-cap we have covered the following steps:
- Step 1: WE have established a Sense of Urgency
- Step 2: WE have created a Guiding Coalition
- Step 3: WE have developed a Change Vision
- Step 4: WE have communicated the Vision for Buy-in
- Step 5: WE have empowered Broad-based Action
- Step 6: WE have generated Short-term Wins
- Step 7: WE haven't Let Up
- Step 8: WE have made it Stick
Of course, these steps are only one model for implementing successful IT-enabled business change and this article can provide only a brief outline of what is a very large subject. But engaging L&D and communications professionals should be at the heart of your implementation plans, whatever approach you take.
If you are interested in finding out more about other change models look at Lewin's Change Management Model, McKinsey 7-S Model, and the 5 P's Model of Pryor, White and Toombs.
Finally, we would like to thank you for reading our series of change blogs, and we REALLY would like to seek feedback from you. So we would ask:
- What have you found useful?
- What might you have liked to hear more about?
- What topics might you like to see us cover in the future?
More information on the Kotter 8 step process of successful change
Jooli Atkins FBCS CITP is Chair of The BCS Learning and Development Specialist Group - the only professional body solely dedicated to supporting L&D professionals working in IT.
Susanna Way MBCS CITP is also a member of the BCS Learning and Development Specialist Group and has a special interest in extending our online presence and engaging more closely with our members.
The BCS Learning and Development Specialist Group comprises members with many years of experience in implementing successful IT- enabled business change and we organise a programme of regular face to face and online meetings. Meetings are usually free to join and open to anyone interested in L&D whether as a practitioner or a colleague. If you are interested in engaging with the Group or in discussing ideas for working with L&D in IT-enabled business change, visit the Learning and Development Specialist Group website.