Insourcing - the new outsourcing?

When: 15th Feb 2018, 18:30 - 15th Feb 2018, 20:30
Where: Companies House, Crown Way, Cardiff, CF13 4UZ
Town/City: Cardiff
Organiser: BCS South Wales Branch
Price: Free
Further Information: Further Information

As an IT professional, would you prefer to work for a technology services supplier or the organisation using the technology? Does your job satisfaction show in the service enjoyed by the end customer? For many of the organisations in which we work, outsourcing is the management approach of choice for almost everything from the receptionist to the most complex IT services.

A couple of years ago, the DVLA bucked that trend and, after over 20 years of outsourcing, brought £230m worth of IT services back in-house. Matt Lewis, Chief Architect from the DVLA will tell us why they made that bold move and reflect on the challenges and successes of their new approach.

DVLA Blog: It's all about people: DVLA delivers real transformation

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