Information Management

William McKnight

Published by

Morgan Kaufmann

ISBN

9780124080560

RRP

£27.99

Reviewed by

A P Sutcliffe PG Dip CCI, MBCS

Score

7 out of 10

Over the last few decades, many organisations have discovered that they hold a considerable amount of data on their organisation’s production, sales and logistic activities, as well as the behaviour of their customers and suppliers.

By careful management and analysis of that information, some of these businesses have discovered a way to make better decisions and improve their performance.

This book discusses how this can be done. It gives some practical advice based on a number of years of activities, helping businesses to find ways to gain a competitive advantage over their competitors.

It provides some detailed explanations of how the various types of databases work and just how these can be made to fit into a structured information management plan that will give the organisation the tools to use that data in a more focussed way.

It’s a well-structured paperback, has a number of useful sections that provide some case information, clarifications or explanations of some of the technical terms. Generally, the text flows well and allows the reader to follow the theory of data management planning.

It makes use of some valuable references that lead the reader to various sources and there are QR codes at the end of chapters that can be used to link to updated versions of these.

However, there were a few things that put me off; I found a few technical inaccuracies, which, although not major, certainly should have been corrected. In addition, throughout the introductory sections, there were many uses of a number of ‘buzzwords’ that I found slightly annoying, especially as I felt that using more common phrases would have provided rather more gravitas to the argument.

I would also question the target audience. If it is to be the average business leader, from experience I doubt that they would get much further than the first few sections due the amount of technical information throughout the text. On the other hand I’m not sure that it is detailed enough for most professional database administrators.

However, overall it does provide some very useful information and guidance that could be used as part of a preparation and planning exercise towards developing a suitable data and information management strategy.

I consider that it would make a suitable first guide for anyone who has been given the task of developing such a scheme, and might help to clarify some of the key issues in such a way as to make the task a little bit easier.

Further information: Morgan Kaufmann

April 2014