IT Management Article Archive

  • Luther Martin of Voltage Security looks at a parallel between the market for IT and a Dutch auction.
  • The evolution of service management has not always been a smooth one. Dramatic changes have occurred over recent years, with mixed results. Shirley Lacey, managing director of ConnectSphere Limited, provides an extensive overview of the situation, past and present.
  • Love, hate or tolerate, regulatory compliance is not going away any time soon. However rather than fear the beast, organisations should embrace the opportunity as a catalyst for streamlining business processes and achieving long-term cost reduction, says Richard Stevenson, CEO of CobbleSoft International.
  • Demand and complexity of IT continues to rise while IT operations remain lean. No wonder, then, that executives are looking at ITIL® to help. Alan McCarthy, director at Pink Elephant, discusses how ITIL® process improvements provide an opportunity to better IT efficiency and customer service quality, reduce workload and control costs.
  • Investors in Software (IiS) is working towards trustworthy software asset management certification and was a driving force behind the ISO/IEC 19770-1 standard published in May.
  • IT assets management doesn't have to become the massive hurdle that it is often perceived to be. Peter Wheatcroft, principal consultant with Partners in IT, explains what organizations can do to navigate around this hurdle safely and effectively.
  • Installing technology for the Olympic Games, London's largest construction project, is a challenge of timing and cost.
  • Tridion's Erik Aeyelts Averink explains why demand for web content migration is at an all time high and provides some tips on a smooth transition from the old to the new.
  • Dave Gingell, VP marketing, EMEA, EMC Software looks at the challenge of integrating content management and tiered storage.
  • Damian Hyland, VP Northern Europe, Open Text, looks at handling email data.