Change, Release and Configuration Management for ITIL, ALM and CMMI

Date: Monday 15 June 2009

Venue: BCS London

The main Conference objectives are to share experiences in how to best utilise essential resources in challenging economic times:

  • getting more from what you’ve got!
  • cost and risk of not controlling environments (virtualised, end-to-end, testing, etc.)
  • how the benefits of being in control can be measured and communicated to the organisation.

The Conference will bring together managers and practitioners working across the service lifecycle (which incorporates the application lifecycle) together in an open forum.

We are looking for presentations by practitioners to cover a wide variety of topics and encourage the cross fertilisation of ideas between practitioners, vendors and users of the CMDB/CMS solutions and tools.


The Conference and workshops will provide a unique opportunity to learn from practical experience and how to better communicate the benefits and value of managing your configurations.

Interactive sessions

The interactive sessions last year were very well received and the Decision Support tools were successful in leading to dynamic interaction, rich brainstorming and better discussion between users, practitioners and the vendor community.

Conference themes

  • Balancing quality, cost, value and risk across the Service Portfolio
  • Measuring and demonstrating the value of managed change
  • Streamlining your processes while staying in control
  • Agile value delivery
  • Is Technology driving CM rather than processes?
  • Looking after your basics
  • Do more with less
  • End-to-end Service - managing them across the supply chain
  • Managing Services not under your direct control
  • Managing Virtual Environments
  • Managing Cloud Computing
  • Managing Software as a Service (SaaS)
  • Fully exploiting your test environments
  • Sweating your assets
  • Selling/communicating the benefits of CM
  • Modelling the whole