Timetable / programme

Tuesday 8 June 2010

Follow title links for abstracts and speaker links for bios.

Conference Chair: Robert Cowham
Conference Vice Chair: Shirley Lacy

Streams Stream 1 Stream 2
09.00 - 09.30 Conference Registration and Exhibition opens
09.30 - 09.45 Conference Welcome
Keynote Speech
09.45 - 10.30
Optimizing Your Service Assets
Shirley Lacy, ConnectSphere and Ivor Macfarlane IBM - ITIL v3 authors
10.30 - 11.00 Tea/Coffee Break
11.00 - 11.45 Tough times 2.010 - Making process improvements
Vawns Guest, CGI Ltd and Steve Straker, Fujitsu
Challenge in Change & Release Management for 24x7 textile manufacturing, and influence from PRC Police requirement
NG, Ching wa Daniel
Pacific (Panyu)
11.45 - 12.30 How to ensure your disaster recovery environment is more than a showpiece during the recession
Rahul Oza
Infosys Technology Ltd
Achieving scalability, speed & reliability in the real world
Robert Schwegler
bwin Interactive Entertainment AG
12.30 - 13.30 Lunch
13.30 - 14.15 Case study: Improvements to deliver more IT Changes successfully at Sainsbury's
Phil Waller
Both ends to the middle - building a CMDB
Chris Beighton
Met Office
14.15 - 15.00 A workshop to find out about how to implement changes and releases successfully
Shirley Lacy
Institutionalising Continual Service Improvement culture for ongoing service optimisation
Gaurav Dutt Uniyal
Infosys Technologies Ltd
15.00 - 15.30 Tea/Coffee Break
15.30 - 16.15 So how good are we? Assessing our value
Robert Cowham
VIZIM Worldwide
Getting to grips with your software assets
Ian Preskett
Bytes Software Services
16.15 - 16.45 Panel Session
16.45 - 19.00 Buffet, drinks and networking

NB. Sessions and speakers may change.