Online ITIL® examinations

Young women looking at a computer screen  1 April 2008

IT professionals taking the BCS - ISEB ITIL® V3 Foundation Exams can now take them online. 

The new facility enables students to sit their exam and receive their results on the same day.

The popularity of ITIL® (the IT Infrastructure Library, which is regarded as the world standard in IT service management best practice), has expanded from a UK government philosophy to becoming a widely adopted global framework for service management.

Around 35 per cent of organisations in many northern European countries have adopted part of the ITIL® philosophy, according to estimates by the IT Service Management Forum (itSMF), the users' forum.

Almost 450,000 people have taken ITIL® examinations since the early 1990s. Those taking the qualifications vary from people starting their career or acquiring new knowledge through to senior staff who want to keep their skills up to date in line with their professional development.