Service Management and the Green Agenda

Monday 18th May 2009. Registration opens at 18:00 (refreshments available), meeting starts at 18:30. Informal networking at the end of the presentation; finger food and wine served.

Venue: BCS London Offices (PDF)


Until recently, the environmental impacts of IT's use of fossil fuels and other resources were seen as a low priority issue. Now, driven by increasing legislation and soaring energy costs, the 'green agenda' is moving to the top of IT organisations' priorities for action. But what will it really mean for the future? In this session, Ian will talk about the different challenges and how they might be overcome, what legislation already exists or is planned that will affect our actions and how this might affect service management practice.


Ian Salvage, Senior Management Consultant, IBM Global Services.

Ian has a long history of working in the area of service management as a consultant for IBM. He participates actively in BCS and itSMF activities and events. He is a frequent speaker, and presented on this topic at the itSMF 2008 Conference. Last year, Ian gained a first class honours degree in Environmental Studies from the Open University and is passionate about environmental issues and how they relate to IT and service management.

Presentation (PDF)