ITIL® in 2008 and Beyond...

Tuesday 12th February 2008.

Venue: BCS London Offices (PDF)

ITIL® V3 represents a work of 'continual improvement' rather than something completed once and for all.  In this presentation, Ivor Macfarlane - V3 Service Transition co-author - will review the foundations established by the May 2007 publications as a launch point to describe the developments for 2008 and beyond.

Ivor Macfarlane's presentation (PDF)