Multi-sourcing - How Ready Are You?

Monday 10 May 2010. Registration & refreshments at 18:00 with talks commencing at 18:30. Finishing around 20:00 followed by wine, finger food and informal networking.

Venue: BCS London Offices (PDF)

Daniel Jones, Partner at TPI

Many organisations today are working with multi-sourced IT services; some have arrived at this state through disjointed sourcing activities whilst others have set out with the strategic objective of working with best of breed providers, spreading their risks by avoiding lock-in to a single supplier and at the same time realising IT cost reductions. The rise of Business Process Outsourcing, cloud based services and globalisation are all contributing to pressure for adoption of multi-sourced IT services.

A new approach is required for end to end governance and performance management that enables organisations to realise their objectives in a multi-sourced model. This talk sets out risks and challenges that accompany Multi-sourcing, and proposes the approaches necessary to achieve the intended level of service performance and the planned financial outcome. Examples from both Public and Private Sectors will be explored.

About Daniel: A graduate of the London Business School, Daniel has spent over 20 years in consultancy, application development and IT services in senior roles for a number of major service providers and working with clients in the Media, Pharmaceuticals, Retail, Financial Services, Pharmaceuticals and Public Sectors. Prior to joining TPI he was the Managing Director, Civil Government and Healthcare at EDS, responsible for the delivery of BPO and IT services to a portfolio of clients, many of them operating with multiple suppliers. He is currently responsible for TPI’s Public Sector business.

Presentation (PDF)