Mastering IT Service Continuity

Monday 12 September 2011
Registration & refreshments at 6.00pm with talks commencing at 6.30pm. Finishing around 8.00pm followed by wine, finger food and informal networking.

BCS, The Davidson Building, 5 Southampton Street, London, WC2E 7HA.
BCS London Offices (PDF)

Robin Gaddum

Cost to attend:
BCS Members: Free of charge
Non-Members: £15.00 + VAT @ 20% (£18.00 gross)


The session will explore several interrelated Service Continuity hot topics:

  • Successfully implementing Service Continuity in large organisations where business and IT management often seem to be in conflict.
  • Supply Chain Continuity - the next train coming down the tunnel towards you.
  • The rising importance of 'Resilience' and what this means to Service Continuity and Risk Management.

About Robin:

Robin Gaddum is a Fellow of the Business Continuity Institute (BCI) and an independent continuity, crisis, risk and resilience management professional.

Until recently, Robin was a Senior Managing Consultant with IBM’s Business Continuity and Resiliency Services, leading the UK’s business continuity consulting team, and previously held business continuity consulting positions with SunGard Availability Services and other providers.  Before becoming a business continuity consultant, Mr Gaddum worked as an IT project manager at British Airways, specialising in large and complex infrastructure projects and prior to that worked in the manufacturing industry, first as a production / planning manager and then as IT manager.

Robin is a member of the British Standards Institution’s BCM/1 business continuity steering committee responsible for BS 25999, the working group responsible for drafting BS 25777 (IT Continuity), now ISO 27031, and working groups for supply chain continuity (PD 25222) and operational resilience guidance.

During the 1980s and early 1990s, Robin worked on a part-time voluntary basis in UK civil defence, latterly attached to RAF Strike Command and playing a role in its contingency plans in the event of a nuclear attack against the UK. Today, in his spare time, Robin is a member of the Berkshire Lowland Search and Rescue (SEBEV) team, which is called out to search for missing persons by the Police once or twice per month.  Academically, Robin holds a BSc(hons) in Microbiology, an MPhil in bacterial cell cultivation, and an MBA.

How to Register:

Registration is quick and easy. Simply go to and follow the online instructions. Multiple bookings of up to 5 guests can also be processed online.