IT as a Business Partner

Wednesday 21 September 2016

6.00pm - 9.00pm

BCS, First Floor, The Davidson Building, 5 Southampton Street, London, WC2E 7HA

£15 for BCS Members, £20 for non-BCS Members (prices exclude VAT @ 20%)


According to a recent survey by Mckinsey, "Partnering to shape the future - IT's new imperative", it found that "IT rarley works as a partner with the business, but most executives believes it should". In addition, it reported that the benefits of partnership are especially dramatic in innovation, culture and performance management. This forum looks at some of the challenges facing the CIO in getting to Partner status and some of the solutions that help the CIO overcome those challenges.

Specifically there will be three questions posed:

1) How can IT become a credible and valued partner with the business?

2) What are the causes for the current challenges faced by the CIO?

3) What are the solutions for these challenges?


  • CIO stands up and gives a short talk on some of the issues he faces. 10 minutes
  • The audience is split into Three groups and given three questions to consider about what has been said and the debate ensues - 30 mins
  • A summary from each group is presented back to the rest of the audience. associates would be nominated as facilitators and scribes - 30 mins
  • Consulting partner stands up and gives some ideas on the potential solutions. 10 mins

Presenters: Jon Baxter and Bill Limond FBCS CITP

Facilitators: Jon Baxter, Bill Limond FBCS CITP and Jacqui Hogan

Jon Baxter is the MD of a consulting company that enables IT strategic partnering in organisations. He is a member of the British Computer Society, the Innovation Institute and the Chartered Insurance Institute. He served as lead project manager and contributor to the latest practitioner level course in Business Relationship Management (CBRM®) with the Business Relationship Management Institute. Jon has worked as a BRM in a variety of different roles at major global corporates for over a decade; he has worked as an IT Director and as a Supply Chain consultant. He's married to an Italian, speaks French, lives in London, has an MBA from Cranfield and is a keen sailor.  Avid follower of the technology start-up scene and has a keen interest in blockchain technology.

Bill Limond FBCS CITP - Bill has over 20 years’ public and private sector Board Director-level experience as Business Benefit focussed CIO in global organisations, many with a ‘B’ in them: BG, British Gas, BAE Systems, BP, BT.

He has been CIO of many other organisations: Alghanim (Kuwait), Qatar NHIC, City of London, TfL (Transport for London), Pilkington, SCI (Service Corp. Intl.), MHRA, NMC, Audit Commission.

As TfL’s first CIO, he was responsible for helping to ‘digitally transform’ the London Travelling Customer experience. Some changes are more popular than others!  Initiated & delivered TfL’s  ‘Journey Planner’ website (>1m hits pd). Oversaw Congestion Charging and Oyster Smart card systems. Rationalised People, Processes, Technology across TfL & London Underground, with SAP for Finance, HR & Procurement - $100m benefits.

He has initiated and delivered IT enabled Business Transformational Change Programmes in large, complex and devolved organisations, in both Private and Public Sectors. He has  developed Global Businesses and acquired and sold companies and created and merged IT organisations. Bill has managed outsourced IT for 10 companies and created new IT functions in 10 merged organisations. He has managed large and far-reaching mergers and changes in organisation, systems, culture and staffing.

Jacqui Hogan is a transformational coach and mentor, working mainly with senior IT managers. She is a Chartered Member of BCS , long standing member of the ELITE committee, Fellow of the CMI and a Master Mentor. She has many years senior management experience in IT, holds an MBA from the OU and is a very experienced facilitator of round table discussions. She’s married to an Architect, and is a professional speaker and author on a variety of management topics.