BCS Voices - Healthcare - Panel discussion

Thursday 19 January 2017, 5.30pm - 7.30pm

Room 7140, Stoddart Building, City Campus, Sheffield Hallam University, Howard Street, Sheffield, S1 1WB

Themes & speakers:

Want to learn more on how professionals working in healthcare use technology for good? Please welcome our panelists Paula M Procter, Dr. Rebecca Wassall and Joe McGrath that have each prepared a general theme for discussion below.


Reader in Informatics and Telematics in Healthcare

Professional Lead for Long Term Conditions

Department of Nursing and Midwifery | Faculty of Health and Wellbeing

Sheffield Hallam University

Nurses have a unique role in health and social care, that of the profession nearest to the patient 24/7 and thus in contact with the patient and their journey as a constant; whereas all other healthcare professions dip in and out of the patient's journey at various points when their additional knowledge and skills are required. It is right and fitting that nursing should be significant stakeholders in using information to improve care requirements, delivery and maintenance. Sadly this position has been ignored over recent years leading to incomplete recording of 'journeys' and poor assimilation of changing practices in health and social care. Issues around the points above will be explored in the brief presentation prior to a wider debate.

Dr Rebecca Wassall

Clinical Lecturer / StR in Special Care Dentistry / NIHR Transitional Research Fellow

Newcastle University

OpenOdonto CIC founder

Rebecca is a practising community dentist. Qualified in 2000, she has worked in NHS hospital, GP and community dentistry and in 2011, she completed a PhD. Currently, as Clinical Lecturer at Newcastle University and NIHR Transitional Research Fellow, she provides dentistry for adults with complex needs and undertakes research into the organisation and delivery of dental services for older dependent people. Her work seeks to celebrate and promote the humanistic aspects of dental care while also embracing the opportunities of technology to improve oral health and wellbeing. Her frustrations with proprietary software available for NHS dentistry, led her to pitch at NHS Hack Day Leeds 2014. Subsequently, driven by a collaborative and public service ethos, she founded OpenOdonto CIC, a not for profit community interest company (www.openodonto.org) with the aim to create openness in NHS dental IT. For all ‘geeks who love the NHS’ she is delighted to be organising the next NHS Hack Day in Newcastle (www.nhshackday.com). NHS Hack Days are free events to attend and welcome people who are from backgrounds that are not well-represented in most geeky meetups. Twitter:@bexmoxon

Rethinking digital tools for community dental services - a design approach

I am interested in exploring the value of design methods to identify and describe new directions for making digital tools that support NHS community dentists to provide better care for people with complex health and care needs. In the context of a complex situation such as Community Dentistry, individual components of a service, such as a record system and case load management mechanisms must be considered in a wider context. These involve quite distinct professional, social and organisational perspectives, including those of the patient. Design methods are valuable in such complex settings, changing the deterministic paradigm, redressing power imbalances and creating shared understanding. I will briefly present a case study of a collaborative service design project prior to a wider debate.

Joe McGrath

Product Manager on NHS.UK

Joe has 15 years experience working as a Developer, Architect, Technical Lead, Coach, and Delivery Manager. He spent the last six years working in and around the NHS - helping teams to work more effectively. He’s now helping to deliver new public-facing digital services for the NHS, focusing on helping people to find appropriate NHS services.

We are building on the successes of the NHS Choices website (www.nhs.uk) to develop NHS.UK: a new digital health and care service that connects people to the health and care information and services they need. We're using user-centred methods to create a digital service that provides clear, simple and practical content that will make information accessible, regardless of digital skills or health expertise. We will connect people to the most relevant services when they need them, helping people to navigate the health and care system and helping to alleviate pressure on the NHS. In the longer-term we will provide personalised information and services, supporting people to manage their own health and care.


The event will start with light refreshments at 5.30pm with the panel discussion commencing at 6.30pm and concluding at 7.30pm