Achieving Business Outcomes – Enabling Organisations in the Digital Age

When: 24th Oct 2018, 18:30 - 24th Oct 2018, 20:00
Where: BCS, 1st Floor, The Davidson Building, 5 Southampton Street, London, WC2E 7HA
Town/City: London
Organiser: BCS Service Management Specialist Group
Price: Free
Further Information: Further Information

Details:

In August, the Open Group and the IFDC published a white paper about how VeriSM (a service management approach tailored to digital organisations) and IT4IT (a reference architecture for managing the business of IT) can be used together. More specifically, the white paper aimed to show how together they can help companies to achieve their required outcomes and the synergies available through both. We are delighted to welcome two of the paper’s authors for an evening of presentation and discussion.

Rob Akershoek will show us a brief background of VeriSM and IT4IT, how they work together and a case study of their use together. We will then have some questions before looking at how the approach can be applied practically. The second author will be confirmed as soon as we can.

About the speaker:

Rob Akershoek is senior IT management consultant at Fruition Partners and chair of the IT4IT Forum within The Open Group. For over 20 years he has been involved in improving IT organizations by designing, implementing and automating IT management processes. He helps to transform IT organizations to become a more lean and agile service provider, ready to manage the new digital ecosystem consisting of a hybrid cloud environment provided by a multi-vendor sourcing landscape. Rob Akershoek is author of numerous articles and author the IT4IT management guide (managing the business of IT), as well as the whitepaper co-author.

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