Consumers need to be aware of broadband limits

15/04/2009

A new survey has revealed that one in four British broadband users have been warned about excessive usage of their internet provision.

According to research by ISPreview.co.uk, 45.4 per cent of respondents said they would switch their provider if they received a warning while another 41.4 per cent said they are not sure if they would switch or not if they were told to curb use.

The firm stated that the news should not be a surprise with the increasing use of websites and distribution channels such as YouTube, BBC iPlayer, Steam and XBox Live.

Mark Jackson, ISPreview.co.uk, said that broadband has allowed people to do a lot more while being online.

'However, consumers need to remain mindful of any limits imposed by their ISP, especially where specific usage allowances or a vague Fair Usage Policy has been applied. Failing to do so could land you in hot water with your ISP and potentially result in a service restriction or added costs.'

The IT website stated that internet service providers need to do more to make consumers aware of their broadband bandwidth.