2009 Organisational Excellence Awards winners and medallists

BCS is proud to announce the winners and medallists for the Organisational Excellence Awards categories of its IT Industry Awards:

Winners

Sponsored by
Corizon
 
Best IT Services Supplier of the Year

Northgate Managed Services

Northgate Managed Services provides infrastructure services to both public and private sector organisations and specialist managed services in education, government and utilities sectors. We work in partnership with our customers to gain a deep understanding of their objectives to design, implement and deliver services and solutions to meet these needs. Our goal is to make IT work harder for our customers, delivering efficiencies and unlocking the potential of IT to transform organisations.

Sponsored by
Pirean
 
Best IT Strategy of the Year

Rolls-Royce plc

The IT Strategy has been developed with the business directly from the R-R Corporate Strategy. It contains a 5 year vision of new capabilities and the roadmaps for delivery. It utilises IT Portfolio Management process to prioritise programmes which has been so successful it is now used for all R-R investments (£1.1bn). The IT Strategy is global covering all R-R businesses (£9.1bn turnover, 38,000 staff and 50 countries).

Sponsored by
Computing
 
Best Small IT Supplier of the Year

Telnic Limited

.tel is the new way to communicate all of the ways in which businesses and individuals wish to interact and be contacted by others. A 21st-century interactive business card that changes when you need it to with a simple click on a mobile device, a .tel domain becomes a listing in a global directory that is automatically formatted for any device connected to the internet, always under your control and always up-to-date.

Sponsored by
La Fosse
Recruitment
 
Best SME IT Strategy of the Year

Bottomline Technologies

The information systems department at Bottomline Technologies have pursued a cloud-based IT strategy for our core business applications. This is based around the concept of cloud computing operating as a technology which gives employees the ability to access applications over the Internet no matter where they are. Over the past year, Bottomline has created an end-to-end order-to-cash process integrating several systems in different locations to deliver real financial benefit and improved customer service levels in support of our Customer First programme.

Sponsored by
intY
 
Best Technology Supplier of the Year

EMIS

EMIS Web is a new clinical system for GP practices, extended care providers (such as diabetes clinics or minor surgery) and secondary care. The system will allow primary, secondary and community healthcare practitioners to view and contribute to a patient’s core medical record. It the data sharing capability between different healthcare teams and via different IT systems that makes EMIS Web an entirely new type of healthcare system. Trials across the UK have already delivered significant improvements to patient care.

Sponsored by
IBM
 
Diversity in IT Award

Google

Never judge a search engine by its interface. Behind Google’s simple search window is one of the most complex technology infrastructures in the world. And it’s run by an equally diverse group of people. At Google, we don’t just accept difference - we thrive on it. We celebrate it. And we support it, for the benefit of our employees, our products, our users and our community.

Sponsored by
BCS
 
Promoting IT Professionalism Award

IBM United Kingdom Limited

In IBM's long-term strategy for developing the capabilities of our employees, we study emerging technology and business trends, identify skills becoming less valued in the marketplace, and seek to upgrade them with skills most in demand. In addition we develop the foundation and leadership competencies common to all employees, and the specialist competencies required by our sales and technical staff. IBM UK's commitment to promoting IT professionalism is evidenced by the appointment of 25 executive-grade Distinguished Engineers and 3 Fellows.



Medallists

Sponsored by
Corizon
 
Best IT Services Supplier of the Year

GlassHouse - datacentre consulting services

GlassHouse Technologies, Global provider of IT infrastructure services, has expanded through development, acquisitions and partnerships offering new services to help its customers improve efficiencies and create cost savings, through the economic downturn. GlassHouse offers data centre, virtualisation, storage, security and off site services to help customers effectively understand, measure, consolidate and manage existing environments. A trusted partner to its customers, GlassHouse continues to thrive as a customer-centric consultancy business, having achieved strong cost and efficiency savings for its customers.

FDM Group

FDM Group is an international IT Services provider with a winning formula, renowned for deliver tangible benefits to over 200 prestigious clients throughout various sectors. With a proven track record of success and impressive credentials, FDM supplies effective and innovative solutions tailored to meet specific client needs. FDM strives to deliver quality and cost efficiency, as well as providing a valuable contribution to the wider economy; by training 2.5% of the UK’s IT, Maths and numerical Science graduates.

Sponsored by
Pirean
 
Best IT Strategy of the Year

Whitbread Group

Premier Inn have defined and replicated all operational systems and processes to create ‘Premier Inn in a Box’. This turnkey strategy is enabling them to expand into new international markets, working with Joint Venture Partners to seamlessly recreate the Premier Inn brand formula all over world for 30% less per hotel than in the UK. It does exactly what it says - delivers a Premier Inn hotel, in a new country, anywhere in the world, straight out of the box.

Wales & West Utilities

Wales & West Utilities has implemented a corporate Geographic Information System (GIS), linked to SAP, that provides a single, joined up view of all of its business assets and operations and which is easily accessible across the company. The solution has streamlined business processes and contributed to efficiency gains in many areas. See supporting information for solution summary diagram.

Sponsored by
Computing
 
Best Small IT Supplier of the Year

nFlow Software Ltd

A leading supplier of Digital Dictation software, nFlow have heavily invested in both time and money in order to provide innovative solutions to the professional services industry. From the recent release of a first in it's class DDS v5 solution, to the fully supported iPhone and hosted solution, nFlow have demonstrated impressive dedication to providing technologically advanced solutions, differentiating themselves from other suppliers.

ScriptSwitch Limited

ScriptSwitch is the UKs leading provider of prescribing decision support for healthcare professionals, its innovative new ‘real-time’ technology is helping NHS prescribers raise standards of clinical excellence. ScriptSwitch reduces the cost of prescribing without impacting quality, a key element in addressing current overspending within the NHS. At an annual average growth of 283%, sales turnover has increased from £0.3m in 2005/06 to a projected £6.8m in 2008/09. ScriptSwitch currently has around 61% share of its available market in the UK.

Sponsored by
La Fosse
Recruitment
 
Best SME IT Strategy of the Year

Business Stream

Business Stream is the leading provider of non-domestic water and waste water services in Scotland serving customers across the country, from small corner shops to large industrial sites. Our IT strategy has been the cornerstone of the business’ success in the last 2 years and It has delivered a market opening programme, system separation programme, 6 new business applications and countless changes to the legacy systems to transform the way the business works.

Sponsored by
intY
 
Best Technology Supplier of the Year

Vivantio Limited

Vivantio Service Desk is a web-based service desk software product enabling customer service and support teams to manage, streamline and improve the quality of their work. Vivantio Service Desk is delivered in a traditional on-site model where customers install it at their own premises, as well as a true software-as-a-service (SaaS) model where customers subscribe to a service and access the application across the internet. About 85% of our customers choose the SaaS model, achieving lower TCO and rapid deployment.

Hitachi Data Systems

Hitachi Data Systems (HDS) prides itself on its exceptionally engineered, innovative data storage solutions that meet apparently conflicting customer needs of increasing efficiency, maximizing performance and reducing total cost of ownership. HDS’s environmentally and socially responsible approach to the development of industry-leading technology solutions for enterprise, mid-market and small business customers has resulted in widespread success in the IT industry, benefitting customers, employees and partners alike.

Sponsored by
IBM
 
Diversity in IT Award

Microsoft UK

Diversity and Inclusion is not just a statement on paper at Microsoft; it’s a core value, business imperative, and an investment in our people. Microsoft promotes and integrates diversity at every level within our organisation and in everything we do. We believe that a diverse employee base with varied experiences enables us to better serve our customers’ needs and creates a competitive advantage in the global marketplace.

Sponsored by
BCS
 
Promoting IT Professionalism Award

Lincolnshire Police ICT

Key to the success of the Lincolnshire Police ICT department is our focus on career development through the BCS Career Developer accredited scheme. The committment to the scheme has been highlighted by the Chief Constable and the Deputy Chief Constable as an inspiration in best practice recognising people as the organisation's main commodity. With vision, enthusiasm and determination this scheme has helped to foster a learning culture, focusing on career development and ensuring skills best fit the organisation's future needs.

Deloitte

Deloitte’s nomination for this award aims to seek recognition for both the breadth and depth of our commitment to promoting IT professionalism through our internal schemes, client work and wider commitment to advancing standards in the industry. Under Vice Chairman, Chris Loughran’s stewardship, we believe Deloitte’s high level of commitment, passion for excellence and innovative approaches set us apart in promoting IT professionalism.

Allianz Insurance plc

We can demonstrate that we pay attention to, and act upon the feedback that we receive for those key areas that support us in the drive to making IT a great place to work and to support us in our journey to best in class: mindset for success. Whether it’s people, processes or systems: We pay attention - we measure - we build or refine the process - we implement, we report and then we reward!