Roger Marshall FBCS CITP

Roger Marshall

After graduating in geography from University College London, Roger has spent his whole career in IT, having been a programmer, systems analyst, project and team leader, manager and director of IT for three London local authorities.

He worked at the Greater London Council from 1969 till 1979, progressing from trainee programmer to team leader, responsible for major applications (his team provided the London Borough of Havering with its systems and support). From 1979 to 1983 he was IT Development Manager and deputy to the IT Manager at the London Borough of Bromley. 

From 1983 to 2010 Roger was Information Systems Director for the City of London Corporation. Responsible for corporate ICT services, most of which were provided in house, he had about 100 staff and was responsible for expenditure of £10m per annum. His department pursued high standards of service management, using ITIL, and customer satisfaction, becoming the highest scoring local authority nationally in a benchmarking study. They were also finalists three times in Computer Weekly’s annual Best Places to Work in IT competition.

Roger has been a member of the Society of IT Management (Socitm) since its foundation. He was chair of the London region, Vice President (1991-1993) and President (1993-1995) and was a director of Socitm Services (2000-2003). Over this period he chaired, or sat on, most of the main Socitm groups and represented the society on various national bodies. After he retired in 2010 he was awarded honorary fellowship of Socitm and became a member of its Membership Board and Futures Group.

He has been a member of BCS, The Chartered Institute for IT for about 30 years and was chair of the BCS Effective Leadership in IT (Elite) Group from 1997 to 1999. In 2010 he became a member of the Products and Services Board and re-joined the Elite committee. He was elected as BCS Deputy President in 2012-13 and President 2013-14. In 2014 Roger joined the Policy and Public Affairs Board and chairs its Communications Community of Expertise. His other professional activities include being active in the Digital Policy Alliance (DPA), the Real Time Club and the Worshipful Company of Information Technologists.

In his spare time Roger is a keen cyclist and swimmer and spends time in Singapore and Australia where two of his four grandchildren live.