Management skills in IT


Published by






Reviewed by

Mehmet Hurer BSc  MBCS CITP CEng


9 out of 10


Management Skills in IT is a collection of short papers and blogs exploring the attributes required to be a great IT manager, right up to CIO level, including the challenges involved in getting there.

Split logically into four sections, the first section provides a reminder that pure technical skills are only of limited value, not only for the aspiring great IT manager, but also for anyone involved in a technical role that requires contact with a non-technical audience. The need for softer skills is reiterated along with the various methods of acquiring such skills. 

The second section provides a view of the careers and training opportunities required to bridge the gap between business and technology. I’m sure many readers will relate to the typical career of an IT manager described in this section.

This is typically a programmer who is attracted to the industry by the love of technology, with the gifted ones promoted ultimately to an IT manager with little training or experience in leadership and softer skills. Suggestions for improving this transition are provided.

Also provided is a definition of an enterprise architect and how key this role is. Finally this section describes the difficulty of being ‘trained’ to become a CIO, the handful of higher education institutions now offering short programmes to specifically cover this, and the inadequacies of the modern MBA in this context.

The third section looks at current technological trends and how CIOs need to rapidly evolve the business to meet challenges such as new user experiences (smartphones, 3D, gaming consoles) and leading virtual, possibly global, teams. One blog even debates whether the role of the CIO will be ineffective, redundant or outdated by 2020 given the ever changing IT landscape.

The final section provides a summary of the ‘2011 Global CIO Study - Essential CIO”’ specifically the responses to the key question ‘How are technology leaders helping their organisations adapt to the accelerating change and complexity that mark today’s competitive and economic landscape?’.

Overall a well-presented set of articles and blogs, and a good place to start for any aspiring IT manager.

Further information: BCS

May 2012