Embarking on a CRM/Digital project can be daunting, Joyce Harmon, a Business Consultant from Hart Square covers the key stages of a project.

Please note: This event has been postponed, and will be rescheduled shortly. 


Joyce Harmon, Business Consultant, Hart Square


16:00 – Talk starts
16:45 – Q&A


Embarking on a CRM/Digital project can be a very daunting task, with many factors to consider from gathering your requirements, data migration, partner selection and identifying and securing the correct resources.

Hart Square deliver successful digital and associated technology projects to over 300 non-profits including membership organisations, charities and trade associations. In this session we will cover the key stages of a project journey to equip you with the knowledge to embark on your own project including:

  • Why do digital projects succeed or fail?
  • Different stages of a project and key considerations
  • Resourcing your project
  • Considerations when choosing a technology partner
  • Data migration

About the speaker

Joyce Harmon, Business Consultant, Hart Square

As a Consultant with Hart Square, Joyce works closely with clients including The Royal College of Occupational Therapists, Epilepsy Action, Friends of the Earth, The Home Builders Federation and others from across the Non-Profit sector to assist them with their technology projects covering all stages from developing their strategy to through to post go live. With over 20 years’ experience across the commercial and Non-Profit sector she has a background in Business Planning, Customer Relationship Management (CRM), Event Management, Market Research, Marketing, Business Development and Management.

Our events are for adults aged 16 years and over.

For overseas delegates who wish to attend the event, please note that BCS does not issue invitation letters.

This event is brought to you by: BCS London West branch

POSTPONED. Webinar: Key stages in the journey of a CRM/Digital project
Date and time
Tuesday 14 September, 4:00pm - 5:00pm