We may use your personal data to fulfil a contract or take steps linked to a contract:

  • to provide the products and / or services to you;
  • to communicate with you in relation to the provision of the contracted products and services;
  • to provide you with administrative support such as account creation, security and responding to issues and;
  • to provide you with surveys, information about our awards and events, offers and promotions, related to the products and / or services.

Legitimate Interests

Where the collection of data is necessary for purposes which are in our, or third party’s legitimate interests. These interests are:

  • communicating with you in relation to any queries, issues, complaints, examinations, professional membership, financial transactions;
  • improving the quality of experience when you interact with our products or services including testing the performance and customer experience of our website;
  • performing analytics on sales or marketing data, determining the effectiveness of promotional campaigns;
  • dealing with disciplinary cases of BCS members.

Contract

Where there is a contract between us; or between BCS and your centre, training provider or employer we will be processing your data to fulfil our obligations under such contract.

Consent

Where you have given your express permission to receive marketing communications, we may use your personal data to send you newsletters, surveys, information about our awards and events, examinations, offers and promotions, related to products and services which may be of interest to you.

Where required by law

We may also process your personal data if required by law, including responding to requests by government or law enforcement agencies or for the prevention or crime or fraud.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Purpose / Activity Type of data Lawful basis for processing including basis of legitimate interest
To register you as a new member (a) Identity
(b) Contact
Performance of a contract with you
To process and deliver services to you including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
(c) consent
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey.
We may cross-reference your survey responses with information that we already hold about you. This would be for research purposes only, unless you expressly request otherwise.
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how members use our products / services)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests (to study how customers use our products / services, to develop them, to grow our business and to inform our marketing strategy)
Visitors (a) Identity Necessary to ensure the correct person is allowed access to BCS and for Health and Safety reasons
To conduct the disciplinary procedure for BCS members (a) Identity
(b) Contact
(c) Membership
(d) Behaviour
Necessary for our legitimate interests to investigate an alleged infringement of the BCS Member Code of Conduct
To register you for an event (a) Identity
(b) Contact
Necessary to know who has registered for an event and to provide follow up information


Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

Event Booking

BCS uses Eventbrite for its events bookings and participants will register directly with them. Please refer to their GDPR policy for details of how they will process your data.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the BCS website may become inaccessible or not function properly.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.