We may use your personal data to fulfil a contract or take steps linked to a contract:

  • to provide the products and / or services to you;
  • to communicate with you in relation to the provision of the contracted products and services;
  • to provide you with administrative support such as account creation, security and responding to issues;
  • to provide an improved customer experience by recording calls and using them for training purposes and’;
  • to provide you with surveys, information about our awards and events, offers and promotions, related to the products and / or services.

Legitimate interests

Where the collection of data is necessary for purposes which are in our, or third party’s legitimate interests. These interests are:

  • communicating with you in relation to any queries, issues, complaints, examinations, professional membership, financial transactions;
  • improving the quality of experience when you interact with our products or services including testing the performance and customer experience of our website;
  • improving the quality of experience when you interact with us directly through our customer services department;
  • performing analytics on sales or marketing data, determining the effectiveness of promotional campaigns;
  • dealing with disciplinary cases of BCS members.

Contract

Where there is a contract between BCS and your centre, training provider, school, hub or employer we will be processing your data to fulfil our obligations under such contract.

Consent

Where you have given your express permission to receive marketing communications, we may use your personal data to send you newsletters, surveys, information about our awards and events, examinations, offers and promotions, related to products and services which may be of interest to you.

Where required by law

We may also process your personal data if required by law, including responding to requests by government or law enforcement agencies or for the prevention or crime or fraud.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of the ways we plan to use your personal data, and which of the legal bases we rely on to do so.  We have also identified what our legitimate interests are where appropriate.

Purpose / Activity Type of data Lawful basis for processing including basis of legitimate interest
To register you as a new member (a) Identity
(b) Contact
Performance of a contract with you
To make an assessment for award of professional registrations (a) Profile Performance of a contract with you
To process and deliver services to you including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing & Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
(c) consent
To manage our relationship including:
(a) Notification about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey.
We may cross-reference your survey responses with information that we already hold about you. This would be for research purposes only, unless you expressly request otherwise.
(a) Identity
(b) Contact
(c) Profile
(d) Marketing & Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how members use our products / services)
Recording of calls made to our customer services department (a) Identity
(b) Contact
(a) Legitimate interest for training purposes and to improve future customer experience
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing & Communications
(f) Technical
Necessary for our legitimate interests (to study how customers use our products / services, to develop them, to grow our business and to inform our marketing strategy)
Visitors (a) Identity Necessary to ensure the correct person is allowed access to BCS and for Health and Safety and Fire evacuation reasons
To conduct the disciplinary procedure for BCS members (a) Identity
(b) Contact
(c) Membership
(d) Behaviour
Necessary for our legitimate interests to investigate an alleged infringement of the BCS Member Code of Conduct
To register you for an event (a) Identity
(b) Contact
Necessary to know who has registered for an event and to provide follow up information
To take payment (a) Identity
(b) Contact
(c) Payment Information
We need this information to complete your purchase
To process scholarship applications (a) Identity
(b) Contact
(c) Education / Career
Consent
Interviewing for Apprenticeships / Examinations (a) Identity Consent


Marketing

We may use personal information to send direct marketing communications about our products and services that we feel you will be interested in. This may be in the form of email, post, telephone or by SMS. You can always choose to opt out of receiving direct marketing as all our marketing communications included unsubscribe links, alternatively, you can contact us to stop further communications.

We also carry out customer insight analysis from our interactions with you to help improve our products and services.

Event booking

BCS uses Eventbrite for its events bookings and participants will register directly with them. Please refer to their GDPR policy for details of how they will process your data. If you require updates, amendments or deletion you should contact Eventbrite directly.

Role Model

Organisations using Role Model are responsible for maintaining up to date records for staff. For updates, amendments or deletion, you must contact your Role Model administrator directly.

Scholarships

BCS will collect and use your information to process your scholarship application and administer the scholarship scheme. We will share your data with the Department for Education (who is a Joint Controller) who may retain and use your information for the purposes of teacher recruitment and retention statistics. The legal basis for DfE processing this data is that such processing is necessary for them to perform a task in the public interest pursuant to Section 14 of the Education Act 2002. BCS has a data sharing agreement with the DfE for these purposes.

To support you in your journey towards a new career in teaching, we would like to register you with the DfE Teaching Line which is administered by Teleperformance UK Limited. The service offers a Premier Plus service to those who hold (or are predicated to gain) a first class, 2:1 or 2:2 degree). Premier Plus provides tailored advice about initial teacher training, support with your application from a dedicated advisor as well as help in securing school-based experience and invitations to exclusive events. Your data will only be processed in this way if you give your consent to being registered with the DfE Teaching Line. If you do give your consent, then DfE will share your data with Teleperformance UK Limited.

Computing at School (CAS)

As part of our involvement in the activities around the National Centre for Computing Education, we are under a contractual obligation to share data with our consortium partners, STEM Learning Limited and Raspberry Pi Foundation. We may also be required to share data for certification and verification purposes. This data will ultimately be shared with the DfE. You can choose to update your preferences at any time by updating your CAS online profile with your preferred communication preferences.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the BCS website may become inaccessible or not function properly. You can also turn off advertising by visiting http://www.youronlinechoices.com/uk/ and adjusting your privacy settings in your browser.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.