We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender;
  • Contact Data includes billing address, delivery address, email address and telephone numbers;
  • Financial Data includes bank account and payment card details;
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us;
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website;
  • Profile Data includes your username and password, your interests, preferences, feedback and survey responses;
  • Usage Data includes information about how you use our website, products and services;
  • Marketing and Communications Data includes your preferences in receiving information and marketing from us and our third parties and your communication preferences;
  • Behavioural / Conduct Data when dealing with disciplinary matters.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.