Job title: Communications co-ordinator
Salary: £28,000 p.a.
Location: Swindon, Wiltshire
Closing date: 14 November 2019

 

About the role:

The Communications Co-ordinator plays a key role in communicating and engaging with our community and external stakeholders, acting as a standard keeper for our written and designed materials and co-ordinate production of print and online communications.

The Communications Co-ordinator is responsible for managing communication streams across Computing at School (CAS) which consists of a network of over 250 volunteer Community Leaders driving collaboration locally and over 30,000 members. They will be responsible for creating and circulating our bimonthly eNewsletter, coordinating and delivering engaging content across our website and social media channels, and creating content to promote upcoming events.

Key responsibilities:

  • Drive and stimulate engagement of schools, colleges, teachers, school leaders, employers, academia and others with the CAS local communities, establishing highly effective relationships with internal and external stakeholders to generate commitment to our goal;
  • Source, share and moderate relevant content across multiple platforms, driving engagement and participation numbers for CAS;
  • Manage and implement the marcomms plan for CAS, ensuring tone and direction are aligned to our strategy;
  • Handle incoming enquiries including email, telephone, letters and social;
  • Moderate and lead engaging discussions via the CAS forum and social platforms;
  • Support and market events to relevant audiences to meet ambitious engagement targets;
  • Edit and create bimonthly newsletter, ensuring the content is journalistic, engaging and links to our strategy;
  • Co-ordinate content from across the programmes to create e-communications to members and stakeholders;
  • Support the development and upkeep of our members database;
  • Creating social media content and supporting the ongoing development of our communication channels with ideas and content, including for the website, events, webinars and reports;
  • Maintain up-to-date knowledge of relevant issues / policies affecting computing education, and communicate them back internally and externally as well as maintaining a good awareness of economic, social, political, environmental and technological developments to keep activity relevant and targeted;
  • Uphold the organisational brands and implement brand guidelines, ensuring high standards of accuracy and consistency across our content;
  • Support our work to build an accurate and strategic overview of our audiences;
  • Project manage activities as required and coordinate general administration for the department;
  • Cascade information across other departments and support other projects as necessary;
  • Continually look for ways to make improvements to systems, processes and procedures to achieve improvements in the customer journey, ensuring up to date standard operating procedures are available in your area of responsibility at all times;
  • Communicate effectively with a range of stakeholders including students, teachers, academics, external providers and internal colleagues whilst being sensitive to the views and perspectives of stakeholders about the landscape surrounding computing education in the UK;
  • Flexibility is required of all job holders to adjust responsibilities as required from time to time by their Line Manager / Divisional Director;
  • All staff will live BCS’ values and support our purpose;
  • Continually looking at ways to make improvements to systems, processes and procedures;
  • The content and reporting lines detailed in this job description may be reviewed and changed from time to time to reflect organisational requirements.

Who we are looking for

Education and qualifications
  • Educated to degree level or equivalent experience is desirable
Experience
  • Proven experience of leading & driving engagement activity
  • Proven experience of utilising multiple social media platforms to influence and generate interest
  • Proven experience of working in the Education sector is desirable
  • Proven experience of managing small projects is desirable
Competencies and skills
  • A natural, positive and enthusiastic communicator
  • Exceptional organisational skills
  • The ability to work with minimal supervision and with autonomy
  • Takes pride and ownership of work
  • The ability to deal with people at all levels
  • Articulate and strong communication skills, both oral and written
  • Customer focused
  • Creativity
  • Proof reading
  • Promotional planning
  • Negotiating skills
  • Efficient and reliable
  • Ability to make decisions with limited guidance
  • Ability to work under pressure
  • Attention to detail - applying high quality standards to all tasks no matter how small, ensuring nothing is overlooked.
  • Team working - working co-operatively with others to achieve a common goal
  • Ability to prioritise and to cope with conflicting demands
  • The confidence to make last minute decisions
Knowledge
  • Demonstrable IT literacy with a broad knowledge and understanding of IT is essential
  • Extensive knowledge of social media platforms
  • Knowledge of the Computing education landscape is desirable
Special conditions

The role requires a flexible approach to working with the ability to work outside office hours / weekends / attend social or networking events or conferences, travel and overnight stays.

How to apply

Please send your CV to hr@bcs.uk