Job title: Head of policy & public relations
Salary: Competitive
Location: Swindon


Role context and purpose

The BCS purpose is to make IT good for society. This role focuses on developing sustained campaigns, policies and public affairs initiatives which support our societal goals.

Key responsibilities

  • Create a plan and portfolio of programmes that develops the BCS public profile and reputation by engaging and influencing internal and external stakeholders;
  • Support the relevant directors for policy, standards, membership, education and marketing to develop campaign, media relations, policy and public affairs strategies;
  • Work collaboratively across departments to coordinate the delivery of and have responsibility for overseeing the campaign, media relations, policy and public affairs strategies, ensuring that outcomes are in line with BCS’ overarching strategic objectives;
  • Ensure the policy and PR team have clear objectives and deliverables which are monitored and reported to the relevant BCS Boards, such as the Society Board, or Community Board;
  • Share information across all levels of the BCS, providing advice and guidance, highlighting strategic issues and recommending opportunities where necessary;
  • Work with internal teams such as Group Marketing to ensure clear concise and impactful communications are produced and released via the press, electronic and social media to target agreed audiences; ensure that impact is measured;
  • Ensure the policy and PR teams are effective at stakeholder management, including fostering relationships with external suppliers, customers, volunteers and members that help increase BCS influence against our Royal Charter objectives;
  • Persuade, influence, communicate and maintain strong relationships with external suppliers, customers, volunteers and members;
  • Maintain a strategic dialogue with members of the Exec team who externally lead a complex multi-stakeholder environment, ensuring activity supports their goals;
  • Act as an external figurehead representing BCS and its purpose across multiple stakeholder groups – volunteers, employers, customers, academia, government and the wider IT community;
  • Monitor and report on progress of all activities against plans and budget, recommending alternatives as necessary as part of continuous improvement;
  • Set the media policy for the organisation and volunteer community, managing media relations and spokespeople; Ensure they are briefed on opportunities and that compelling messaging and position statements are available;
  • Co-ordinate crisis and issues, including tactical responses and spokespeople;
  • Flexibility is required of all job holders to adjust responsibilities as required from time to time by their Line Manager/Divisional Director;
  • All staff will live the BCS’ values and support our purpose;
  • Continually look for ways to improve systems, processes and procedures;
  • The content and reporting lines detailed in this job description may be reviewed and changed from time to time to reflect organisational requirements.

Who we are looking for

Education and qualifications
  • Educated to a degree level in communications, marketing or similar
  • CIPR status desirable
  • Significant experience in designing and delivering strategy and plans
  • Significant experience in operating in a complex communications environment working in or with IT industry or in a similar policy area
  • Proven success in media/policy campaigns, crisis management and stakeholder management
  • Proven experience of managing and tracking budgets
  • Significant experience of managing, coaching and developing effective teams
  • Proven experience of working with agencies
Competencies and skills
  • Excellence in written communications - skilled at producing reports, position statements and press releases to present evidence and rational arguments in a compelling/creative way
  • Adept at managing complex internal and external stakeholder relationships - able to develop and build relationships with people operating at different levels and from a variety of backgrounds
  • Able to maintain confidentiality of sensitive content
  • Excellent presentation skills – comfortable presenting to large groups and representing the organisation externally on any stage
  • Financially aware – able to manage budget and accurately cost projects and spend
  • Excellent planning, prioritisation and organisational skills
  • Senior influencing skills, working with business leaders, academics, civil servants, members and volunteers
  • Calm focused and confident under pressure
  • Able to inspire and influence at all levels and foster a culture of creativity and innovation
  • Problem solver with a good attention to detail
  • Able to manage, coach, mentor and develop others
  • Able to turn written material into meaningful reports and insights
  • Integrity with sensitivity to ethical and political issues
  • Previous knowledge of a membership organisation/not for profit
  • Familiarity of current political ideologies and party policies
  • Use of social media and media relations
  • Knowledge of the IT/charity/training and development sector
  • Knowledge of GDPR and its impact on the role/department
Special conditions
  • Out of office support to meet the demands of the role, especially during any crisis situations
  • Overnight stays and attendance at BCS official events, conferences, meetings
How to apply

Please send your CV to