Blogs and videos

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Latest blog posts

  • ITSM Blog Avatar
    Knowledge management is my favourite IT Service Management process. 'Why?' I hear you ask...
  • Jude Umeh Blog Avatar
    I had the opportunity to read and review the book 'Leading Digital' by George Westerman, Didier Bonnet & Andrew McAfee, and as you might guess from the review score, I thought it was an excellent book. However, there's nothing quite like putting something into practice to get a real feel for it, and I was able to do just that on a couple of recent occasions. Read on for highlights...
  • Chris Yapp Blog Avatar
    Yesterday I was listening to radio discussions on the UK’s productivity challenges while driving to a meeting. Over a 20 mile journey I noticed one interesting trend which I believe challenges the notion of ever increasing automation.

Latest videos

  • Professor Steve Furber
    Professor Steve Furber CBE FRS FREng talks to BCS Multimedia Editor, Justin Richards prior to giving his BCS Lovelace Lecture.
  • BCS Multimedia Editor, Justin Richards talks to Hans O'Sullivan, CEO StorMagic, about the cloud, his views on entrepreneurship, project management, and key industry developments within his field.
  • Brian Runciman MBCS talks to Ian Aitchison, ITSM Product Director, about his service management solutions, the challenges affecting the market and his thoughts on the developments we can expect to see in the near future within his field.

Latest articles

  • Mike Freeman, Sales Director, Techne-Comm Ltd, discusses the importance of email archiving in the healthcare sector.
  • Michael Moulsdale FBCS reveals five steps to improving your internal IT service delivery team.
  • Chris Evans MBCS, IT service management specialist at Service Focus, examines the service management industry and finds it needing some realignment.
  • Udo Richard Averweg, looks at professional ICT practitioners and the role of continuing professional development (CPD) in South Africa.