All businesses are to some extent IT businesses. Almost any organisation’s ability to supply products or services depends on IT capability, so effective control of IT systems is crucial. This is where IT service management (ITSM) comes in.
BCS, The Chartered Institute for IT, recently ran a focus group to explore the current employer attitudes to digital skills (digital literacy) within UK workplaces and to promote digital literacy as a key employability skill. Richard French explains more.
After being invited to a school careers fair Roger Cook had a challenging time convincing the students about a career in computing let alone information security. He's glad he went and encourages more members to do the same.