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  • Unlike a lot of ITIL® prescribed roles, the role of the continual service improvement manager does not really have a ‘routine’ job with ‘routine’ tasks carried out on a daily basis.

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ITNOW

March 2015 The magazine for the IT professional

ITNOW is the magazine for BCS members that is written and edited by the members. It covers subjects such as information security, health informatics, artificial intelligence, big data, project management and more.

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University of Derby