By car | By rail | By bus

Useful information

North Star HouseSwindon is conveniently situated on the M4 corridor, 30 minutes from both Bristol and Reading, and one hour from both London and Cardiff, by rail and by car.

For digital maps and GPS devices, the postcode for North Star House is SN2 1FA.

For wheelchair users arriving by bus or rail, we recommend you take a taxi from the station to North Star House. Once inside, there is a lift up to reception on the first floor.

For wheelchair users arriving by car, accessible parking is available by prior arrangement.

By car

If you are approaching Swindon on the M4, you need to exit the motorway at junction 16. North Star House is 4.4 miles from there, following Great Western Way (A3102).

North Star House is situated on North Star Avenue. Also on North Star Avenue are Swindon College and the Oasis Leisure Centre; if you get lost, these are two useful landmarks to search / ask for. Useful signs to follow (approaching from any direction) include North Star, Swindon College, Oasis Leisure Centre and Town Centre.

When you arrive on North Star Avenue, there is a roundabout with the college on the left, and the Oasis on the right. Take the second exit (straight on, before the Oasis).

At the end of the road will be another roundabout, the visitors’ pay-and-display car park is directly opposite (second exit). Please ensure you remember to pay, as Swindon’s parking officers make frequent trips to this car park.

On foot, exit the car park the way you came in (towards the roundabout). Once out of the car park, turn left on the footpath and North Star House is directly ahead of you, no more than a minute’s walk away.

By rail

Swindon is primarily served by First Great Western. On a normal weekday, services from London and Cardiff run approximately every half an hour.

Other places vary, but full details and timetables are available on GWR's website. An alternative website if you are planning to travel by rail is

There is a footbridge from the railway station over the tracks, situated by the shop (between platforms 1 and 3). Go through the ticket barrier, up the steps and cross the footbridge.

At the bottom of the steps, down from the other side of the footbridge, turn right through 180 degrees so that the tracks are on your left and walk to the car park. Cross the car park diagonally to the exit opposite the roundabout, then turn left on the footpath and North Star House is directly ahead of you.

If you find yourself unable to use the footbridge for any reason, please follow the ‘by bus’ instructions below.

By bus

On arriving at the bus station, follow signs for the railway station. Once there, turn left and follow the footpath beside the high wall for around 200m, until you see an underpass on your right (opposite a pelican crossing, beside a pay-and-display car park). Go through the underpass.

On the other side, there will be some steps on your right, go up the steps, turn right again and follow the footpath to the roundabout. North Star House will be on your left.