Winter Seminar - Don Page on IT Service Management

BCS Belfast Branch event

23 January 2007. Presentation started at 7pm

Wellington Park Hotel, Belfast

Why embracing IT Service Management to manage your IT Services & Infrastructure is Critical to Success: A presentation by the Godfather of ITIL®, Don Page (CEO of the Marval Group)

Target audience - IT Professionals and Business Managers

Core subject areas:

  • The IT industry and the impact of ISO 20000 & ITIL® 3 - Why ignoring it is no longer an option for the modern service provider;
  • Why technology is secondary to investing in your people, what is the skills profile of the next generation service professional.

About the speaker:
Don Page (CEO The Marval Group) has over 25 year's practical experience in IT Service Management. Known as "The God Father of ITIL®", he has been responsible for the design & implementation of some of Europe's largest Service & Support operations.

His thought leadership, straight talking, pragmatic and innovative approaches have made him a world-renowned and respected industry figure. Don has been responsible for coauthoring several major service management publications, including: ISO 20000, ITIL®, & BS 15000.

BCS Belfast committee members were available to discuss membership options with non-members.

PDF fileView the event poster