Policy documents

A full list of policy documents for our accredited training providers.

Approved centre exemplar policies

Brand guidelines for ATO's

Complaints policy

e-Reader policy for open book exams

Fraudulent activity policy

Identification policy

Malpractice and maladministration policy and procedure (including sanctions)

Oral exam cancellation and rescheduling policy

Access arrangements, reasonable adjustments and special considerations policy

Reasonable adjustments form

Releasing personal data to third parties policy

Remote proctor guidelines for candidates

Recognition of prior learning

Special considerations form

Training provider appeals policy