With presentations from organisations such as the Bank of England, BAE Systems, Danske Bank, Vocalink Mastercard, the Home Office, HM Land Registry, Johnson & Johnson, the Economist Group and OVO Energy, ITSMF UK guarantee the best-quality networking experience in the business.

The two-day Conference features over 40 sessions covering agile ITSM; skills and professionalism; artificial intelligence; digital transformation; SIAM; well-being in the workplace; customer experience; continuous improvement; and incident management, plus all the latest information on ITIL 4, VeriSM, and other sources of industry best practice.

ITSM19 also offers a unique industry exhibition, running alongside the educational sessions, with over 30 stands representing the leading service providers and vendors in the industry. There is also the Awards Dinner on the Monday evening, where you can help celebrate the achievements of ITSM’s leading lights.

BCS will be exhibiting on both days of the event, come and see us and find out more information about our professional certification, research and membership.

Price: Conference and Awards Dinner: £900 + VAT, Conference only: £750 + VAT

ITSM19 Annual Conference and Exhibition
Date and time
Monday 18 November, 9:00am - Tuesday 19 November, 5:00pm
Etc venues
155 Bishopsgate
£750 + VAT - £900 + VAT GBP