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  • Webinar: Clinical process analysis for shared care records and quality improvement

This is the second webinar in the BPM (Business Process Modelling) in Health and Care series.

Watch the video


Webinar slides

Please find below the presentation slides from the webinar

Hosts introduction (PDF)
Clinical process analysis (PDF)


Following the introduction to business process modelling (BPM) in health and social care in our first webinar of a series, our second webinar will show how clinicians and technical experts worked together and exploited BPM in a highly successful project.

Jason Broch and Robert Hickingbotham will draw on their experience of the development the Yorkshire and Humber Record to forecast the role that Shared Records will have in leading system-wide quality improvements.

They will explore the insights gained from analysing actual patients’ use of the health and care system against formally modelled clinical processes and show how this knowledge will derive sustainable quality improvements.

About the speakers

Dr Jason Broch

Jason is a GP at Oakwood Lane Medical Practice. Previously, he was Chair of NHS Leeds North CCG from 2013 until it merged into the current CCG in 2018. Jason is passionate about providing the best possible health outcomes for the people of Leeds and tackling health inequalities.

He has keen interests in Quality improvement, Population Health Management and Healthcare innovation & technology. Previously acting as Chief Clinical Information Officer on behalf of the whole Leeds Health & Social Care economy, he developed successful projects such as the integrated Leeds Care Record and award winning integrated business analytics.

Robert Hickingbotham

Robert has over 30 years’ experience of healthcare informatics in the UK, USA and South America through senior positions held at Accenture, InterSystems and now Synanetics where he heads up a team developing interoperability solutions for the NHS. He acted as lead architect for the Yorkshire and Humber Local Health and Care Record Exemplar programme and is currently engaged in the deployment of the care record across Yorkshire and Humber and other parts of the UK.

Our events are for adults aged 16 years and over.

This event is brought to you by: BCS Health and Care

Webinar: Clinical process analysis for shared care records and quality improvement
Date and time
Thursday 2 December, 6:00pm - 7:00pm
This event is sold out