Achieving Software Quality Management at the National Physical Laboratory using TickITplus.
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Software quality management (SQM), externally certified using TickITplus, has been an essential part of the National Physical Laboratory’s quality management system ever since it first achieved ISO 9001 certification in the mid-1990s.
This presentation will describe some of the benefits of external assessment of an organisation’s software development activities. As one of NPL’s missions is to ensure the UK can harness and exploit digital and data infrastructure and technologies, the importance of such assessment can only increase.
Both presenters will bring different, but complementary, views on the subject.
About the speakers
Indhu George is a quality lead working in the Data Science Department of the National Physical Laboratory. She is responsible for the management of quality implementation in the Data Science group. Indhu has 20 years’ experience in the IT industry; she has worked with several organizations and clients varying in domains and sizes and has helped them in improving their quality and processes. Her background is in software and then moved to the Quality and Process domain. Indhu is trained in Aspice, CMMI, ISO9001 and TickITplus.
Keith Lines applies experience gained in over 30 years of working with NPL's scientists, administrators and support staff to help ensure that NPL activities in software development continue to meet the requirements of NPL's ISO 9001 and TickITplus certifications. He works in the Data Science Department of the National Physical Laboratory on a variety of software development and quality projects. He is a member of the BCS and has recently joined the International TickITplus association.
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