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Emerging intelligence-led technologies like ChatGPT are reshaping the digital landscape, presenting both challenges and opportunities.

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Emerging intelligence-led technologies like ChatGPT is reshaping the digital landscape, IT professionals face both challenges and opportunities.

To thrive, Business Analysts can embrace the AI and ML as a tool to do the groundwork while they must refine their skillsets, develop advanced skills such as critical thinking, and deepen their business acumen, ultimately transitioning towards a strategic Business Advisory role and to become a thought leader.

This talk outlines six key steps to facilitate the transition from Business Analysts to Business Advisory:

  • Improving efficiency.
  • Improving cost savings.
  • Adopting an agile mindset.
  • Embracing automation.
  • Data-driven decision-making.
  • Promoting sustainability.

Through practical advice, real-world case studies, and valuable insights, attendees will discover how to adapt and improve the way they work in the dynamic Post Digital Transformation Era.

Key takeaways:

  • Understand how intelligence-led IT systems are transforming business operations.
  • Learn how Business Analysts can leverage these changes to drive innovation, efficiency, and success.
  • Embrace the AI tools to unleash more potential in delivering higher quality and more sophisticated work quicker and better.
  • Acquire a roadmap for Business Analysts to thrive in the Post Digital Transformation Era.

About the speaker

Dr Kitty Hung

Dr Kitty Hung, a BCS Fellow, has more than 23 years’ experience as a lead business and system analyst covering policing, national security, telecommunications, critical national infrastructure, defence, transportation, disruptive & emerging technologies such as IoT, Digital Twin.

Kitty is a holder of the BCS International Diploma in Business Analysis. She brings a blend of professional experience, creativity, customer focus, digital transformation, consultancy and vendor management as well as legislation and regulatory compliance experience to the IT industry and the BA professionals’ community with the ability to analyse complex problems and to translate them to requirements and present ways to solve them.

She identifies customers’ most pressing digital related pain points and challenges particularly in cyber security, data science / analytics, GDPR. She is an experienced and passionate mentor, coach, volunteer and charity fundraiser to help others and to give back to the community. Kitty was born and grew up in Hong Kong. She is native in Chinese language fluent in Cantonese and Mandarin.

Our events are for adults aged 16 years and over.

BCS is a membership organisation. If you enjoy this event, please consider joining BCS. You’ll be very welcome. You’ll receive access to many exclusive career development tools, an introduction to a thriving professional community and also help us Make IT Good For Society. Join BCS today

For overseas delegates who wish to attend the event, please note that BCS does not issue invitation letters.


BCS is following government guidelines and we would ask attendees to continue to also follow these guidelines. Please go to https://www.nhs.uk/conditions/coronavirus-covid-19/ for more information, advice, and instructions.

This event is brought to you by: BCS London Central branch, BCS London North branch, BCS London South branch and BCS Business Change specialist group

Hybrid event: The Role of Business Analysis in the Age of Generative AI
Date and time
Thursday 7 September, 6:30pm - 9:00pm
BCS, The Chartered Institute for IT
Ground Floor, 25 Copthall Avenue
This event is sold out