The digital landscape has changed beyond all recognition since government first announced its ambition to deliver 'digital by default' public services.
Synopsis
Digital delivery isn't just about channel shift and cost savings any more. The age of AI and data sharing brings opportunity for highly sophisticated, personalised services, and joined up citizen experiences. New questions around digital inclusion, privacy and ethics are becoming much more pressing. And public bodies continue to struggle with skills gaps, legacy technology and vendor lock-in.
This event is brought to you by: Think Digital Partners
Supported by: Digital Divide specialist group
