Sarah Burnett is Vice President of Research at Everest Group, Chair of BCSWomen, and Computer Weekly’s top 50 influential women in IT.

Recently, as guest speaker at an event for senior lawyers, I looked at “Artificial Intelligence (AI) and the Shape of Things to come. I started by asking who was using artificial intelligence. A few hands went up but of course, it was a trick question!

I held up my mobile phone and pointed out that everyone using Google or mobile assistants, such as, Siri and Galaxy, is using some form of AI – and it neatly demonstrates that AI has arrived in all our lives in ways we have not even realised.

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