A Unified OnePhone Communications Case Study. The case study will look at how the implementation of technology has transformed parts of the business. It will illustrate the operational and financial benefits to users and the overall benefits to the organisation.
--------------------------------------------------------------------------------
SPEAKERS
John Rider-Dobson. Senior Operations and Project Manager at Nacro.
--------------------------------------------------------------------------------
AGENDA
18:00 – Registration with tea, coffee, fruit juices and sandwich buffet
18:30 – Presentation followed by Q&A (90 minutes total)
20:00 - A networking opportunity with wine and soft drinks.
21:00 – Close by 21:00
--------------------------------------------------------------------------------
SYNOPSIS
This case study explores how implementing a unified communications system can be an immense challenge to Nacro, a social justice charity organisation with around 1,000 staff distributed in over 200 locations across England and Wales, with a tight budget. The presentation takes you through the programme of improvements, from when Nacro delivery was a regionalised organisation, through onto a single cloud-based solution. It will cover the initial business case development, the organisation development needs, the technical specification, the procurement, implementation through to how the solution has been developed and how risks and issues were handled along the way. The case study will look at how the implementation of technology has transformed parts of the business. It will illustrate the operational and financial benefits to users and the overall benefits to the organisation.
--------------------------------------------------------------------------------
SPEAKER BIOGRAPHIES
John Rider-Dobson BSc, MBA, MBCS, CITP
John is a project and programme manager with over 30 years’ experience of project delivery in the UK and overseas.
John has specialised in working within the Public and Charity sectors having initially built his technical knowledge working for IBM. Moving from the commercial sector John volunteered for VSO, working at the University of Alexandria in Egypt followed by a number of Aid projects in China and Nigeria. Returning to the UK John qualified as a teacher, working in FE and HE until returning to project management in 2005. Since then he has led a number of transformational change programme in the public and charitable sectors. Currently working for Nacro a national social justice charity.
John has maintained close links with Durham University where he gained an MBA, mentoring full-time MBA students. He led a local government programme in Dorset that won the best e-government project in 2007.
--------------------------------------------------------------------------------
For overseas delegates who wish to attend the event please note that BCS does not issue invitation letters.
--------------------------------------------------------------------------------
THIS EVENT IS BROUGHT TO YOU BY:
BCS Project Management (PROMS-G) SG
Visit www.proms-g.bcs.org
