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  • Webinar: Achieving Excellence in Remote Project Management - PROMS-G Spring School

We share practical insights into managing projects remotely from London Business School and Lloyds Banking Group.

About this event

The unique and highly successful format of our Spring Schools over many years, to present on a series of related topics, has been adapted to a webinar this year, to provide an opportunity to hear and share good advice on this crucial issue of the day.


The challenges of virtual working are reasonably well understood - the loss of ‘water cooler’ moments, the limitations of video conferencing for creative or spontaneous work, and the lack of joie de vivre when work is conducted from home.

However, little is known about how those in line-management positions (including project managers) think and act, how they get things done, and how they get the best out of the people working for them in a virtual environment.

Professor Julian Birkinshaw (from London Business School) will talk about some ways of overcoming these difficulties and the opportunities that working virtually affords managers to inspire and enable their employees.

Several members of Lloyds Banking Group will share the experiences and insights they have gained over the past year into how their organization has adapted to remote working.

Jane Moor will introduce the Lloyds Group speakers and set the scene for the work that she and her colleagues have done over the last year to adapt to the change from office-based to remote working.

Ian Openshaw will cover, from a change management perspective, a summary of the lessons learnt from Lloyds Banking Group’s response to the COVID-19 pandemic, the Group’s approach to mapping out its future ways of working and how COVID-19 is influencing this.

Phil Trow will talk about leading programmes remotely, particularly some of the challenges associated with keeping formerly co-located teams connected, aligned and motivated from a distance. He will also talk about the experience of the Group with Microsoft 365 and how this technology is being used to support remote working and management.

Manoj Rana will share his experiences of moving from ‘Forming’ a new Team to ‘Performing’ whilst working from home. He will look at aspects such as the different types of mobilising, flexibility and understanding, asking questions to clarify and communicate responsibilities, how your new team communicates and getting to know your new colleagues in a remote environment.

About the speakers

Professor Julian Birkinshaw, BSc, PhD, MBA

Julian is Professor of Strategy and Entrepreneurship and Faculty Advisor for Executive Education at the London Business School. He is a Fellow of the British Academy and the (American) Academy of Management.

He has PhD and MBA degrees in Business from the Richard Ivey School of Business, Western University, Canada, and a BSc (Hons) from the University of Durham, UK. He was awarded Honorary Doctorates by the Stockholm School of Economics in 2009 and Copenhagen Business School in 2018.

Professor Birkinshaw is a recognised thought-leader on the impact of digital technology on the strategy and organsation of established companies, for example such topics as digital disruption, agile working, corporate entrepreneurship, business model innovation and management innovation. He is the author of fifteen books, including Mindtools for Managers (2018), Fast/Forward (2017), Becoming a Better Boss (2013), Reinventing Management (2010), Giant Steps in Management (2007), Inventuring: Why Big Companies Must Think Small (2003), and Entrepreneurship in the Global Firm (2001), as well as over one hundred articles.

Professor Birkinshaw is currently ranked as one of the “Thinkers 50” top thought leaders in the field of Management. He is regularly quoted in international media outlets, including CNN, BBC, The Economist, the Wall Street Journal, the Huffington Post, Bloomberg Business Week and The Times. He is a regular keynote speaker and a consultant to many large companies, such as BP, Dell Technologies, Roche, Tata Group, BMW, Unilever, Enel, and Orsted.

Jane Moor

Jane Moor is Senior Programme Manager in Major Core Programmes at Lloyds Banking Group (LBG). She has a background in delivering large scale change across LBG and has a passion and interest in helping colleagues through a rapidly changing environment ensuring they have the skills and support they need. Jane has been with Lloyds Banking Group for nearly 20 years and in that time has been lucky to experience many different aspects of change delivery, as well as learning how to adopt new ways of working whether that be change method, virtual delivery and learning.

Ian Openshaw

Ian Openshaw is a Programme Manager at Lloyds Banking Group. He has over 20 years’ experience across IT and Financial Services change management. With a background of working in large, complex change programmes, Ian is passionate about how LBG delivers change for their customers and colleagues, with a strong emphasis on building capability via continuous improvement.

Phil Trow

Phil Trow is a Senior Programme Manager, Digital Workplace at Lloyds Banking Group. He is a career banker who has for the last 12 years specialised in some of the largest change Programmes undertaken by Lloyds Banking Group. These have included senior leadership roles on the merger between Lloyds and HBOS, the divestment of TSB and the recent integration of MBNA credit cards from Bank of America. During this time, he has managed large teams across multiple sites and was therefore well placed to manage remote teams during the pandemic.

Manoj Rana

Manoj Rana is a Programme Manager within Lloyds Banking Group, with over 10 years’ experience of Delivering Complex IT and People related change. Responsible for mobilising and leading diverse teams to deliver from the Concept phase right through Business benefits realisation. Experienced at working with teams based both within the immediate Office through to Offshore remote working.

This event is brought to you by: BCS Project Management specialist group (PROMSG)

Webinar: Achieving Excellence in Remote Project Management - PROMS-G Spring School
Date and time
Wednesday 31 March, 9:00am - 12:30pm
This event is sold out