Given the 7x24 nature of our digital business, what do we need to have in place to meet our user's requirements?
SPEAKERS
Alice Kaltenmark
Gill Ringland
Paul Reason
AGENDA
Start of webinar (5PM)
Welcome & Introductions
Best Practice for Resilience
Improving Service Resilience
Questions & Comments
End of webinar (6PM)
SYNOPSIS
Users now have an expectation that digital services will operate in the same manner as a utility service.
This can be true for Infrastructure and networks, but applications and system services cannot be that resilient . The services will improve as they are developed but the change requirements and interoperation lead to a level of complexity that is at odds with the utility requirement.
In this event we will cover what you must do to ensure resumption of the business services and what we can do improve resilience.
SPEAKER BIOGRAPHIES
Alice Kaltenmark is a recognized business resilience expert who contributes as a resilience thought leader, mentor, and evangelist. Alice’s professional experience spans over 20 years in business continuity and disaster recovery in the information solutions industry and over 40 years in IT.
Alice serves on The BCI global board of directors as a director, a capstone of her many years of service to the resilience profession.
She leads the global technical resilience (TR) governance program for LexisNexis. Alice chairs the RELX Technical Resilience Working Group setting and guiding TR requirements and best practices for RELX businesses. www.linkedin.com/in/alicekaltenmark
Gill Ringland is an Emeritus Fellow of SAMI Consulting.
She is a Life Fellow of the BCS, an ICL Fellow Emeritus and a Fellow of the World Academy of Art & Science.
She wrote the best seller Scenario Planning while responsible for strategy at ICL.
She has over 150 publications. Resilience of Services is her 13 th book, based on the work of the BCS IT Leaders Forum. She publishes thought pieces and blogs through the BCS, Long Finance, the apf and Radix, often with Ed Steinmueller.
Paul Reason is a life Fellow of BCS with over 40 years experience in the IT industry covering Management, IT Architecture, Project Management, Consultancy and System Implementation.
He has helped organisations to exploit the business benefits of information technology through an understanding of the underlying technologies, a commitment to drive and manage the implementation, and an understanding of how financial management works for IT.
BCS is a membership organisation. If you enjoy this event, please consider joining BCS. You’ll be very welcome. You’ll receive access to many exclusive career development tools, an introduction to a thriving professional community and also help us Make IT Good For Society. Join BCS today: https://www.bcs.org/membership/events.
Image by Markus Spiske
This event is brought to you by: BCS IT Leaders Forum
