We may use your personal data to fulfil a contract or take steps linked to a contract:
- to provide the products and/or services to you;
- to communicate with you in relation to the provision of the contracted products and services;
- to provide you with administrative support such as account creation, security and responding to issues;
- to provide an improved customer experience by recording calls and using them for training purposes and;
- to work with you and support you as you volunteer your time for us;
- to provide you with surveys, information about our awards and events, offers and promotions, related to the products and/or services.
Where the collection of data is necessary for purposes which are in our, or third party’s legitimate interests. These interests are:
- communicating with you in relation to any queries, issues, complaints, examinations, professional membership, financial transactions;
- improving the quality of experience when you interact with our products or services including testing the performance and customer experience of our website;
- to enhance our offering, by identifying your interactions through our website, so that we can produce more relevant and engaging content;
- where Organisational Membership is held through your employer, aggregated data may be shared with them to assess if their organisations members are utilising their membership benefits;
- improving the quality of experience when you interact with us directly through our customer services department;
- performing analytics on sales or marketing data, determining the effectiveness of promotional campaigns;
- dealing with disciplinary cases of BCS members.
Where there is a contract between BCS and your centre, training provider, school, hub or employer we will be processing your data to fulfil our obligations under such contract.
Where you have given your express permission to receive marketing communications, we may use your data to send you newsletters, surveys, information about our awards and events, exam, offers and promotions, related to products and services which may be of interest to you.
Where required by law
We may also process your personal data if required by law, including responding to requests by government or law enforcement agencies or for the prevention or crime or fraud.
Purposes for which we will use your personal data
Below is a description of the ways we may use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
|Purpose / Activity||Type of data||Lawful basis for processing including basis of legitimate interest|
|To register you as a new member||(a) Identity
|Performance of a contract with you|
|To make an assessment for award of professional registrations||(a) Profile||Performance of a contract with you|
|To process and deliver services to you including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(c) Mailing campaigns
(e) Marketing & Communications
|(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
|To manage our relationship including:
(b) Asking you to leave a review or take a survey.
We may cross-reference your survey responses with information that we already hold about you. This would be for research purposes only, unless you expressly request otherwise.
(d) Marketing & Communications
|(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how members use our products / services)
|Recording of calls made to our customer services department||(a) Identity
|Legitimate interest for training purposes and to improve future customer experience|
|To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||(a) Identity
|(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
|To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you||(a) Identity
(e) Marketing & Communications
|Necessary for our legitimate interests (to study how customers use our products / services, to develop them, to grow our business and to inform our marketing strategy)|
|Register visitors to the BCS offices||(a) Identity||Necessary to ensure the correct person is allowed access to BCS and for Health and Safety and Fire evacuation reasons|
|To conduct the disciplinary procedure for BCS members||(a) Identity
|Necessary for our legitimate interests to investigate an alleged infringement of the BCS Member Code of Conduct|
|To register you for an event (members and non-members) or if you wish to have access to resources such as videos or podcasts||(a) Identity
(c) Marketing & Communications
|Necessary to know who has registered for an event and to provide follow up information|
|To take payment||(a) Identity
(c) Payment Information
|We need this information to complete your purchase|
|To process scholarship applications or nominations for BCS awards||(a) Identity
(c) Education / Career
|Interviewing for Apprenticeships / Examinations||(a) Identity||Consent|
Special Category Data
Where necessary, BCS may collect certain special category from you. Special category data is classified as information about your racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life or details or criminal offences, or genetic or biometric data). This will only be done with your explicit consent, and we will only use the information for the purpose we have collected it.
If you have provided us with special category data for us to make reasonable adjustments for you when you take your BCS exam, we will provide the invigilator with only the minimum amount of information needed for them to conduct the exam according to the adjustment made. Neither the special category data nor the adjustment will not be shown on your certificate.
We may use personal information to send direct marketing communications about our products and services that we feel you will be interested in. This may be in the form of email, post, telephone or by SMS. You can always choose to opt out of receiving direct marketing as all our marketing communications include unsubscribe links, alternatively, you can contact us to stop further communications. We also carry out customer insight analysis from our interactions with you to help improve our products and services.
Organisations using RoleModelplus are responsible for maintaining up to date records for staff. These records include name, email address, employee number and if requested by the organisation other identifiable data.
For updates, amendments or deletion, you must contact your RoleModelplus administrator directly.
BCS will collect and use your information to process your scholarship application and administer the scholarship scheme. We will share your data with the Department for Education (who is a Joint Controller) who may retain and use your information for the purposes of teacher recruitment and retention statistics. The legal basis for DfE processing this data is that such processing is necessary for them to perform a task in the public interest pursuant to Section 14 of the Education Act 2002. BCS has a data sharing agreement with the DfE for these purposes.
To support you in your journey towards a new career in teaching, we would like to register you with the DfE Get into Teaching Service which is administered by Teleperformance UK Limited. The service offers a Premier Plus service to those who hold (or are predicated to gain) a first class, 2:1 or 2:2 degree). Premier Plus provides tailored advice about initial teacher training, support with your application from a dedicated advisor as well as help in securing school-based experience and invitations to exclusive events. Your data will only be processed in this way if you give your consent to being registered with the DfE Get into Teaching Service. If you do give your consent, then DfE will share your data with Teleperformance UK Limited. You can unsubscribe from this service at any time by notifying us that you wish to be removed from the Get into Teaching database, by emailing us at email@example.com.
Computing at School (CAS)
BCS will collect and use your information to process your membership application and administer your membership. This will include notifying you by email about activity within communities you join, for example information on events and forum discussions. You can choose to update your preferences at any time by updating your CAS online profile with your preferred communication preferences.
Barefoot is a project run by BCS which helps teachers deliver the primary computing curriculum. BCS is the data controller and is responsible for your personal data. In order to access our free materials, you need to complete a registration process where we will collect your name, email address, organisation you work for and data relating to your attendance at Barefoot events. We use the information to provide you with access to our materials and carry out administration, statistical analysis and reporting on how the website is used. We will only send you information if you have provided permission to receive information and updates from Barefoot. You can update your preferences or unsubscribe at any time by going to “My Account Settings”. For some Barefoot activities we may send you materials, such as teacher packs, in the post. Your data will be shared with UPS or Royal Mail to facilitate the postage of such materials.
Your data will not be sold or passed on to any other third-party commercial organisation.
Organisational Membership and Academic Membership
We may collect information about you from the company you work for or the place where you study in order to include you in our Organisational Membership or Academic Membership scheme. If these schemes apply to you, your employer or education provider will let you know that this is the case.
BCS uses a third-party fulfilment partner to process and send out your membership packs and digital assets.
BCS will collect and use your information to process your interest and/or application for professional registration. You can choose to update your preferences at any time by updating your BCS membership profile with your preferred communication preferences.
For the purpose of application assessment, your information will be shared with BCS assessors and the relevant registration body. This will be shared securely and solely for the purpose of the assessment of that application.
One of the benefits of BCS membership is that members can subscribe to a platform called Springboard which supports employee career development through e-learning content solutions. Members will be required to enter their data into the Learning Hub platform if they wish to join.
On-Line Collaboration Apps
BCS and its members use a number of online collaboration apps to engage with each other, these include, but are not limited to Meetup, Basecamp, Campfire, Huddle and Trello. Please note that in some cases, BCS has not approved the use of these apps, so caution is recommended. If you are invited to join and enter your details into the following apps, then BCS is not the data controller and you will be responsible for changing preferences and permissions through the relevant app. Please be aware that some of these apps servers are held outside of the EEA.
It is expected that you will delete any data from social media accounts that you have set up yourself (or have access to). BCS may be able to remove you from the Group in question but not the data itself because this data belongs to you. You may be able to make a request directly to the platform provider (such as Facebook) to delete your data.
Individuals who apply for AMBCS membership; those entitled to AMBCS will automatically be given AMBCS through an automated process. If individuals apply for other grades and are unsuccessful, they will be offered a more appropriate grade of membership.
Change of Purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.